Logistics Project Manager

First Point Group; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

First Point Group is seeking an experienced logistics professional in Hong Kong to oversee warehouse operations and project management. The role focuses on optimizing SOPs, leading client-facing projects, and ensuring high-quality implementation across a multicultural environment.

The ideal candidate brings 10+ years in logistics with at least 3 years in supervisory roles, strong English communication, and a proactive, detail-oriented mindset to drive operational excellence.

Qualifications

• Minimum 10 years of experience in logistics/warehouse operations.
• At least 3 years in a project management or supervisory role.
• Proven experience in client-facing roles and managing client projects; luxury brand clients a plus.
• Excellent communication and coordination skills in a multicultural setting.
• Detail-oriented, proactive, able to work independently under pressure.
• Fluent in English (written and spoken).
• High sense of responsibility and integrity.

Responsibilities

• Process Optimization & SOP refinement to enhance operational precision and efficiency.
• Lead end-to-end project execution from planning to delivery and customize logistics solutions.
• Establish and maintain high-standard warehouse onsite management (e.g., 5S) protocols.
• Serve as main point of contact for clients and manage their needs and expectations.
• Facilitate cross-department communication and prompt issue resolution.
• Conduct regular assessments of warehouse capacity and implement improvement plans.
• Participate in annual budget planning, monitor costs, and optimize resource allocation.
• Foster a culture of detail-oriented and process-driven operations within the team.

Skills

Project management

Client relations

Cross-cultural communication

Team development

Job description

We're a logistics provider based in Asia.

Report To

General Manager

Job Responsibilities

• Process Optimization & SOP Refinement: Regularly review and refine warehouse Standard Operating Procedures (SOPs), establish monitoring mechanisms to enhance operational precision and efficiency.
• Project Management & Implementation: Lead end-to-end project execution from planning to delivery, customize logistics solutions for clients, and ensure timely, high-quality implementation.
• Warehouse Environment & Standards Maintenance: Establish and maintain high-standard warehouse onsite management (e.g., 5S) protocols, ensuring a clean, orderly, and safe working environment to meet the stringent requirements of the clients.
• Client Relationship & Communication: Serve as the main point of contact for clients, proactively understand and manage their needs and expectations, and strengthen collaboration.
• Internal Collaboration & Coordination: Facilitate cross-department communication, organize regular meetings to ensure information alignment and prompt issue resolution.
• Warehouse Operational Excellence: Conduct regular assessments of warehouse capacity (storage, equipment, personnel), and implement improvement plans to enhance productivity and service quality.
• Budget & Cost Control: Participate in annual budget planning, monitor operational costs, and optimize resource allocation to maximize efficiency.
• Team Development & Training: Foster a culture of detail-oriented and process-driven operations within the warehouse team.

Job Requirements

• Minimum 10 years of experience in logistics/warehouse operations, with at least 3 years in a project management or supervisory role.
• Proven experience in client-facing roles and managing client projects. Experience in managing luxury brand clients is a plus.)
• Excellent communication and coordination skills, with the ability to work effectively in a multicultural setting.
• Detail-oriented, proactive, and able to work independently under pressure with minimal supervision.
• Fluent in English (written and spoken).
• High sense of responsibility and integrity.