Logistics Operations Specialist (Fleet & KPI Focus)

bigboXX.com Limited; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

bigboXX.com Limited in Hong Kong seeks a logistics coordinator to monitor daily distribution operations for in-house and outsourced fleets, track KPIs, and coordinate with customers, contractors, drivers, and internal teams. The role also involves preparing reports, maintaining records, and supporting cost control.

You will verify contractor invoices and monitor compliance, while contributing to service improvements in a fast-paced Kwai Chung environment with strong teamwork and efficiency focus.

Qualifications

• Diploma or above in Logistics, Supply Chain, Business, or related disciplines.
• 1–2 years' experience in logistics, distribution, transportation, or fleet operations.
• Familiar with fleet management, transportation operations, and KPI monitoring.
• Proficiency in MS Office.
• Good spoken and written Chinese and English.
• Able to work independently in a fast-paced environment.
• Proactive team player with strong coordination skills.
• Service-oriented and detail-minded.

Responsibilities

• Monitor daily distribution operations for in-house and outsourced fleets.
• Track delivery performance, service quality, and operational KPIs.
• Coordinate with customers, contractors, drivers, and internal stakeholders.
• Handle delivery exceptions, service issues, and customer complaints.
• Prepare operational reports, maintain records, and update systems.
• Verify contractor invoices and support transportation cost control.
• Monitor contractor compliance and operational standards.
• Support service improvement, process enhancement, and ad hoc logistics projects.

Skills

MS Office

Bilingual CN/EN

Independent Worker

Coordination

Customer service

Education

Diploma in Logistics

Tools

MS Excel

Job description

bigboXX.com Limited in Hong Kong seeks a logistics coordinator to monitor daily distribution operations for in-house and outsourced fleets, track KPIs, and coordinate with customers, contractors, drivers, and internal teams. The role also involves preparing reports, maintaining records, and supporting cost control.

You will verify contractor invoices and monitor compliance, while contributing to service improvements in a fast-paced Kwai Chung environment with strong teamwork and efficiency focus.