Loans Processing & Credit Admin — Real-Time Monitoring

Leadingnation

Hong Kong

On-site

HKD 201,000 - 312,000

Full time

3 days ago
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Benefits offered by this job

Monthly Allowance
Comprehensive Insurance Coverage
8 leave types
Bonus

Job summary

Leadingnation in Hong Kong is seeking an experienced banking professional to support real-time fraud monitoring and customer service in a retail banking setting. The role emphasizes compliance, accurate processing of transactions, and effective credit administration within a dynamic fintech environment.

Ideal candidates bring 5+ years in finance/banking, with at least 3 years in branch operations, and a proven ability to handle account openings, loan-related processing, and customer inquiries.

Qualifications

  • Minimum 5 years relevant working experience in Finance / Banking industry.
  • At least 3 years experience in branch operations.
  • Handle customers’ enquiries and transactions.
  • Experience in personal loan sales is highly preferred.
  • Uphold high operation & compliance standards.
  • Handle customer service online loan applications.

Responsibilities

  • Process account opening documents.
  • Credit limits and collateral maintenance.
  • Prepare facility letters, security documents and instruction letters.
  • Checks confirmation letters from solicitor firms.
  • Handle customers’ enquiries and transactions.

Skills

Customer service
Banking operations
Credit administration
Compliance standards
Loan processing

Education

Associate degree / Higher diploma
Higher Diploma or Associate
HKCEE/HKDSE or equivalent

Job description

Leadingnation in Hong Kong is seeking an experienced banking professional to support real-time fraud monitoring and customer service in a retail banking setting. The role emphasizes compliance, accurate processing of transactions, and effective credit administration within a dynamic fintech environment.

Ideal candidates bring 5+ years in finance/banking, with at least 3 years in branch operations, and a proven ability to handle account openings, loan-related processing, and customer inquiries.

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