Legal Assistant

RedotPay; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

RedotPay is seeking a Regulatory Compliance Specialist to manage RFIs, KYC/KYB workflows, and related legal administration within a fast-growing crypto fintech. You will log, verify, and respond to law enforcement requests, coordinate with external counsel, and maintain matter trackers, supporting senior regulatory counsel and ensuring timely, accurate records across the compliance function.

The role requires attention to detail, strong written communication, and the ability to navigate

Qualifications

• Graduate degree from a reputable university.
• 1–2 years of experience in private practice, in‑house legal/compliance, or regulated financial services/fintech.
• Exposure to law enforcement RFIs, KYC/KYB processes, regulatory correspondence or legal administration is a strong advantage.
• Experience in payments or crypto is highly valued.

Responsibilities

• Monitor and process regulatory RFIs and information requests.
• Log RFIs on the Masterlist and maintain case folders.
• Verify authenticity of requesting officers/agencies (source checks, letterhead, official site).
• Issue holding replies when documentation is incomplete or non-English.
• Locate users via Compliance Platform and Sumsub to extract KYC data and relevant records.
• Consolidate findings and respond to requests.
• Draft routine letters and templates under supervision.
• Assist with general legal administrative tasks and coordination with external counsel.

Skills

Organisational skills

Attention to detail

Professional communication

Time management

Discretion

Education

Graduate degree (university)

Tools

Google Workspace

Job description

RedotPay is a global crypto payment fintech that integrates blockchain solutions into traditional banking and finance infrastructure. Our user-friendly crypto platform empowers millions worldwide to spend and send crypto assets, providing faster, more accessible and inclusive financial services. We are dedicated to advancing financial

inclusion for the unbanked and supporting crypto enthusiasts, driving the global adoption of secure and flexible crypto-powered financial solutions. Join us in shaping the future of finance and making a meaningful impact on a global scale.

Key Responsibilities

1. Law Enforcement & Regulatory Requests for Information (RFIs)

• Monitor and process all incoming regulatory requests
• Log requests on the Masterlist – Police RFIs; create and maintain dedicated case folders on the shared Legal Drive.
• Conduct authenticity checks on requesting officers and agencies (public-source verification, letterhead validation, official website confirmation).
• Issue holding replies where documentation is incomplete, not in English, or authenticity cannot be confirmed.
• Locate users via the Compliance Platform and Sumsub using identifiers (wallet address, transaction hash, name, IBAN, card number); extract KYC data, ID documents, authentication selfies, and relevant transaction records.
• Consolidate all findings and respond to the requests
• Prepare and update the internal team where there are additional action points (e.g. freeze request).
• File, organise and maintain legal advice, opinions, internal memos and external counsel correspondence in the shared Legal Drive / matter management system.
• Maintain matter trackers, deadline calendars and status logs for ongoing regulatory and legal workstreams.
• Draft and proof-read routine correspondence, holding letters, acknowledgements and simple templates under supervision.
• Assist with general legal administrative tasks including payment requests, document retrieval, and coordination with external counsel and internal stakeholders.

3. General Support

• Contribute to continuous improvement of RFI, KYB and legal-admin processes and templates.
• Help process internal approvals (e.g. payment requests, contract approvals)
• Create systems to improve database maintenance and information access
• Perform other ad-hoc legal support tasks as reasonably required by the Regulatory Counsel or senior management.

What You Need

Education & Experience

• A graduate degree from a reputable university
• Preferred 1–2 years of experience in private practice, in-house legal/compliance, or a regulated financial-services / fintech environment.
• Prior exposure to law-enforcement requests, RFIs, KYC/KYB processes, regulatory correspondence or legal administration is a strong advantage. Experience in payments or crypto is highly valued.

Skills & Attributes

• Strong organisational skills and meticulous attention to detail; able to manage multiple concurrent matters while maintaining accurate records and audit trails.
• Clear, professional written communication; comfortable organising legal documentation.
• Quick learner who can master internal systems (e.g Google suit office software) and work accurately under time pressure.
• Proactive, reliable, discreet and comfortable operating in a fast-paced, high-growth fintech environment.