Learning & Development Officer

Sheraton Hotels & Resorts; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Sheraton Hotels & Resorts in Hong Kong is seeking a Training Specialist to conduct stand-up training for employees and assist in onboarding new staff. You will support hiring managers and interviewers on policies and procedures, coordinate interviews, and ensure grooming standards are upheld.

Responsibilities also include developing training aids and managing training materials, ordering supplies, and preparing for classes.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related work experience: At least 1 year of related work experience.
• Supervisory experience: No supervisory experience.

Responsibilities

• Conduct stand-up training to groups of employees.
• Assist with orientation of new employees.
• Assist in training hiring managers and interviewers on all interview and selection policies and procedures.
• Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer.
• Develop training aids and multi-media tools to present training material.

Education

High school diploma or G.E.D. equivalent

Job description

Additional Information

Job Number 26121074

Job Category Human Resources

Location 20 Nathan Road, Hong Kong, Hong Kong, China, 0 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes).
Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.