Laundry Attendant

RE - Hong Kong (HKGHC); Hong Kong; Sur place; HKD 90 000 - 150 000; Plein temps

Résumé du poste

IHG Hotels & Resorts in Hong Kong is seeking a diligent Laundry Attendant to support our hotel's daily operations. You will operate washing equipment, sort linen by color and fabric, and ensure fabrics respond properly to heat, steam, and water.

This role requires strict adherence to hotel policies, PPE, and cost controls for chemicals, with a focus on safety and guest-ready cleanliness. Applicants should have secondary education with 4 years of hotel laundry experience and are welcome to apply.

Qualifications

• Secondary education or equivalent completed.
• 4 years of laundry experience in a hotel preferred.
• Good attention to detail and ability to follow guidelines.

Responsabilités

• Operate washing equipment and monitor heat, steam, and water interactions.
• Sort linen by color and fabric before washing.
• Maintain cleanliness and safety of laundry areas.
• Read garment labels and separate damaged items for repair.
• Follow hotel rules, PPE, and chemical cost controls.
• Report equipment malfunctions to Laundry Manager.
• Store cleaned garments in designated areas.

Connaissances

Linen handling

Attention to detail

Teamwork

Safety awareness

Formation

Secondary education

Outils

Washing machines

Safety equipment

Description du poste

YOUR DAY TO DAY

• Be familiar with the operation of washing equipment and machinery, and different types of materials and their reaction to heat, steam and water.
• Sweeps and mops the floor after sorting soiled linen.
• Observes the hotel policies in spotting, that is, the spotting job has to be taken very seriously, but no risks to damage guest clothing are to be taken during the process.
• Ensures the guest works and uniform for washing are properly sorted out in terms of colour, fabric before loading to the machines for cleaning.
• Checks and identifies different types of fabrics and their texture before process and notes the reaction of steam pressure and temperature applied to them.
• Ensures that suitable similar articles are put into washing machine, if not, uses laundry nets for small quantities and different items in a mixed load.
• Ensures colour items are not washed with the white.
• Constantly inspects the washed items and helps to maintain the quality standard as required, reports any abuse of linen.
• Reads all clothing labels before processing.
• Picks out the broken buttons or damaged garments from the processes for further repair and button replacement.
• Ensures the clean garments are stored in a clean and designated area.
• Follows all hotel rules and regulations including uniform standard and personal protective equipment.
• Ensures safety precaution and healthy measures are taken in his/her areas of responsibility.
• Recognizes equipment malfunction and contacts Laundry Manager, checks safety devices regularly.
• Sorts dirty items accordingly, and makes sure there is no trash in linen or silverwares to be loaded into the washer-extractors.
• Monitors the cleanliness of the finishing areas so as to maintain a clean and safe working area, and keep all equipment clean and free of lint.
• Knows chemical of Laundry Workshop, and helps to monitor the laundry cost, especially the right quantities of chemical dosage in every load.
• Cleans the back of the laundry machines daily.
• Reports any equipment malfunction.

QUALIFICATIONS AND REQUIREMENTS

• Secondary education / equivalent plus 4 years of laundry experience preferably in a hotel of similar size, including office experience

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diversed workplace that celebrates differences.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Data collected will be used for recruitment purpose only.