Junior Network Support Specialist (Network Deployment, Configuration, Inventory Management)

Classy Wheeler Limited; Hong Kong; On-site; HKD 212,000 - 257,000; Part time

Job summary

Classy Wheeler Limited is seeking a Junior Network Support Specialist to assist with network deployment, configuration, and inventory management at our Kowloon Bay site in Hong Kong.

The role involves coordinating physical deployments of switches and GBIC/SFP modules, performing configuration changes, maintaining asset logs, updating topology diagrams, and collaborating with regional IT teams and external vendors to ensure smooth site access and timely issue resolution.

Qualifications

• Experience in network infrastructure configuration and standard change management procedures.
• Hands-on familiarity with SFP and GBIC hardware components.
• Strong practical skills in switch installation, physical racking, and cable management.
• Ability to perform physical health diagnostics and systematic troubleshooting on network equipment.
• Good coordination to liaise with external vendors and cross-functional internal teams.
• Immediate availability preferred.

Responsibilities

• Coordinate and execute physical deployments of network switches and GBIC/SFP modules, including racking and cable patching.
• Handle standard network configuration changes following system standards and operational guidelines.
• Validate connectivity post-change and lead joint testing with external service providers.
• Maintain precise inventory logs for all new, active, and dismounted hardware components.
• Update documentation regularly, including configuration records, network topology diagrams, and asset logs.
• Liaise with regional Cluster IT teams and internal units to arrange site access for hardware deployments.
• Perform physical health checks on network hardware to troubleshoot and resolve performance issues.
• Maintain accurate incident logs and generate routine network health monitoring reports.

Skills

Network configuration

Change management

SFP GBIC hardware

Switch installation

Rack mounting

Cable management

Diagnostics

Troubleshooting

Vendor coordination

Cross-functional collaboration

Immediate availability

Job description

Junior Network Support Specialist (Network Deployment, Configuration, Inventory Management)

Client Description

Company Description: A leading telecommunications and information technology service provider delivering advanced fixed-line, broadband, mobile, and enterprise solutions across Hong Kong and internationally.

Location: Kowloon Bay

Nature: 10-month Renewable Contract

Job Description

• Coordinate and execute physical deployments of network switches and GBIC/SFP modules, including racking and cable patching.
• Handle standard network configuration changes following system standards and operational guidelines.
• Validate connectivity post-change and lead joint testing with external service providers.
• Maintain precise inventory logs for all new, active, and dismounted hardware components.
• Update documentation regularly, including configuration records, network topology diagrams, and asset logs.
• Liaise with regional Cluster IT teams and internal units to arrange site access for hardware deployments.
• Perform physical health checks on network hardware to troubleshoot and resolve performance issues.
• Maintain accurate incident logs and generate routine network health monitoring reports.

Job Requirements

• Experience in network infrastructure configuration and standard change management procedures.
• Hands-on familiarity with physical SFP and GBIC hardware components.
• Strong practical skills in network switch installation, physical racking, and cable management.
• Ability to perform physical health diagnostics and systematic troubleshooting on network equipment.
• Good coordination skills to liaise with external vendors and cross-functional internal teams.
• Candidates with immediate availability are highly preferred.

Employment terms

• Standard working window from Monday to Friday, 9:00 AM to 6:00 PM.