It Project Manager (SW I) (Contract) (Ref.：STFA/280126)

St. James' Settlement; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

St. James’ Settlement in Wan Chai is seeking an experienced IT Project Manager to lead the End Detection and Intervention for Children and Youth in At-Risk Families Project digital platform, guiding end-to-end delivery and ensuring alignment with privacy and governance standards.

You will translate business requirements into technology solutions, coordinate NGO partners, users, project teams and vendors, manage scope, budget, timeline, risks, and quality, and oversee design, testing, deployment

Qualifications

• Degree in IT, Computer Science, Information Systems, or related disciplines
• At least 6 years’ experience in IT project management, digital transformation, or enterprise systems, including 3 years in project leadership or vendor management
• Strong skills in business analysis, stakeholder management, testing, and project delivery
• Experience in Salesforce, CRM, case management, data integration, or analytics is an advantage
• Knowledge of data privacy, information security, and governance practices
• Experience in NGO, social welfare, healthcare, or public-funded projects is preferred
• Excellent communication skills in English and Chinese; Cantonese required
• Relevant professional certifications are an advantage

Responsibilities

• Lead end-to-end delivery of the Early Detection and Intervention for Children and Youth in At-Risk Families Project (EDI Project) digital platform.
• Gather and translate business requirements into technology solutions
• Coordinate NGO partners, users, project teams, and vendors
• Manage project scope, budget, timeline, risks, and quality
• Oversee system design, testing, deployment, and enhancement
• Ensure compliance with data privacy, security, and governance requirements
• Prepare reports and recommendations for project governance bodies
• Supervise external vendors and the IT Project Officer
• Evaluate emerging technologies and AI-enabled solutions where appropriate

Skills

Business analysis

Stakeholder management

Testing

Project delivery

Education

Degree in IT / Computer Science / Information Systems

Tools

Salesforce

CRM systems

Data integration

Analytics tools

Job description

Degree in IT, Computer Science, Information Systems, or related disciplines

At least 6 years’ experience in IT project management, digital transformation, or enterprise systems, including 3 years in project leadership or vendor management

Strong skills in business analysis, stakeholder management, testing, and project delivery

Experience in Salesforce, CRM, case management, data integration, or analytics is an advantage

Knowledge of data privacy, information security, and governance practices

Experience in NGO, social welfare, healthcare, or public-funded projects is preferred

Excellent communication skills in English and Chinese; Cantonese required

Relevant professional certifications are an advantage

Job duties:

Lead end-to-end delivery of the Early Detection and Intervention for Children and Youth in At-Risk Families Project (EDI Project) digital platform. (4 years project)

Gather and translate business requirements into technology solutions

Coordinate NGO partners, users, project teams, and vendors

Manage project scope, budget, timeline, risks, and quality

Oversee system design, testing, deployment, and enhancement

Ensure compliance with data privacy, security, and governance requirements

Prepare reports and recommendations for project governance bodies

Supervise external vendors and the IT Project Officer

Evaluate emerging technologies and AI-enabled solutions where appropriate

Working Place: Wan Chai

When recruiting staff for job positions relating to services for child or mentally incapacitated persons, we shall request applicants to undergo the Sexual Conviction Record Check.

Personal data collected will be strictly used for the recruitment exercise only. Unsuccessful applications will be destroyed one year after the closing date.

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James’ Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended.

"Founded by the Rt. Rev. Bishop R.O. Hall of the Anglican Church in 1949, St. James’ Settlement began as a club for boys and girls in a temple in Stone Nullah Lane, Wanchai. It was then developed into a six-storey building on Kennedy Road in 1963 to provide diversified services, including children and youth services, elderly services and rehabilitation services. In 1987, the headquarters was opened in Stone Nullah Lane so that the scope of services could be further extended.