IT Operations Lead: Data Center & Automation

Mass Transit Railway; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Mass Transit Railway in Hong Kong is looking for an Assistant Manager - IT Operations to lead and coordinate data centre initiatives and production control activities. You will oversee BRS infrastructure, job management tools, and monitoring platforms, while ensuring disaster recovery drills and ISO audits are properly conducted.

The role requires a degree in IT/IS/CS, 5+ years of relevant experience including supervisory exposure, and certifications such as CDCE or CDFOMM with ISO 9001 auditing

Qualifications

• Bachelor’s degree in Information Technology / Information Systems / Computer Science or related discipline.
• Minimum 5 years of relevant experience, including at least 1 year in supervision.
• Professional certifications such as CDCE or CDFOMM and ISO 9001 internal auditor.
• Experience with data centre technologies: NetBackup, OceanProtect, Veeam for M365 backup, Control-M, SolarWinds, SCOM, PowerShell.

Responsibilities

• Drive data centre projects and facilities upgrades and colocation improvements.
• Lead PCU team to improve operational efficiency and automation while overseeing BRS, monitoring platforms, and DR activities.
• Manage contractor operations at MTR data centres, ensuring KPI delivery and audits.
• Coordinate power maintenance, incidents, asset inventory, capacity planning, and support contracts.

Skills

Team leadership

Analytical skills

Problem solving

Stakeholder management

English & Chinese communication

Education

Bachelor's degree in IT/IS/CS

Tools

NetBackup

OceanProtect

Veeam for M365 backup

Control-M

SolarWinds

Microsoft SCOM

PowerShell

Job description

Mass Transit Railway in Hong Kong is looking for an Assistant Manager - IT Operations to lead and coordinate data centre initiatives and production control activities. You will oversee BRS infrastructure, job management tools, and monitoring platforms, while ensuring disaster recovery drills and ISO audits are properly conducted.

The role requires a degree in IT/IS/CS, 5+ years of relevant experience including supervisory exposure, and certifications such as CDCE or CDFOMM with ISO 9001 auditing