IT Network Engineer / Assistant Engineer

Manduarh Consultancy Limited; Sha Tin; On-site; HKD 201,000 - 290,000; Full time

Job summary

A reputed logistics firm in Hong Kong is seeking a technical support specialist to provide assistance across 200 global offices. The role involves supporting network infrastructure, engaging in research projects, and being involved in architectural design. Candidates should have at least 1 year of relevant experience, strong problem diagnosis skills, and knowledge of Cisco networking technology. Proficiency in English and Chinese, with Putonghua as a plus, is also required.

Qualifications

• 1+ year relevant experience in technical support.
• Strong technical problem diagnosis skills required.
• Preferable to hold CCNA and CCNP certifications.
• Good command of spoken and written English and Chinese; Putonghua is a plus.

Responsibilities

• Provide technical support on global network and IP telephony for 200 offices worldwide.
• Participate in data networking and network security projects.
• Involved in architectural design and implementation of network infrastructure.

Skills

Technical problem diagnosis

Cisco networking technology

Wireless LAN

Firewall/VPN

IP Telephony

Spoken and written English

Chinese

Putonghua

Education

CCNA

CCNP

Job description

Job Overview

Job ID: 00096-1508

Industry: Logistics/Supply Chain

Function: Information Technology / Network Design

Work Location: Shatin

Salary Range: Not Specified

Description

Our client is a reputed and sizable logistics firm with branches across the globe. They are now looking for potential incumbents to join their team and work together for meaningful global projects.

• Provide technical support on global network, IP telephony and Contact Centre for 200 offices worldwide
• Participate in data networking, network security and IP telephony research and development projects
• Involved in architectural design and implementation of global voice and network infrastructure projects

Requirements

• 1+ year relevant experience in technical support with strong technical problem diagnosis skills
• Knowledge in Cisco networking technology, Wireless LAN, Firewall/VPN and IP Telephony
• Holder of CCNA and CCNP is preferable
• Good command of spoken and written English and Chinese; Putonghua is a plus