IT Manager (Digital) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 446,400 - 669,600; Full time

Job summary

A leading technology firm in Hong Kong is seeking an experienced IT Manager to oversee project management and digital solution development. The role involves managing projects from strategy to implementation, ensuring effective communication with stakeholders, and enhancing customer experience through digital platforms. Ideal candidates should possess at least 5 years of relevant experience, strong project management skills, and be fluent in both Chinese and English. This position offers a competitive salary and growth opportunities.

Qualifications

• Minimum of 5 years relevant experience and at least 1 year in a managerial role.
• Solid project management skills required.
• Experience in CRM, Apps, or Web development is an advantage.

Responsibilities

• Manage end-to-end project management including strategy, implementation, and monitoring.
• Communicate with stakeholders for smooth project execution.
• Develop digital solutions to enhance customer experience.

Skills

Project Management

Communication Skills

E-commerce Knowledge

Fluent Chinese

Fluent English

Education

Bachelor Degree or above

Job description

Candidates with more experience will be considered as Senior IT Manager.

Responsibilities

• Project management from end-to-end, including strategy formation to implementation.
• Monitor project deliverables and provide appropriate support and solution whenever necessary
• Communicate with relevant internal stakeholders to ensure smooth implementation of projects
• Develop platforms and digital solutions to enhance customer experience and sales. E.g. E-commerce, CRM and social media
• Manage the projects from requirement collection, project planning, scheduling, vendor management, UAT and launch planning
• Assist in-store IT solution optimization
• Able to speak in layman’s terms to drive consensus with different parties

Job Requirements

• Bachelor Degree or above
• At least 5 years relevant experience and 1 year in managerial role
• Solid Project Management skills required
• Sound knowledge in smart retail / digital solution and E-commerce is highly preferred
• Experience in CRM, Apps or Web development experience will be an advantage
• Knowledge in coding is preferred but not a must
• Fluent written and spoken Chinese and English