IT Leader - Retail Tech, POS & AI Transformation

Tenth Revolution Group; Hong Kong Island; Hybrid; HKD 900,000 - 1,500,000; Full time

Job summary

Tenth Revolution Group in Hong Kong seeks an accomplished IT leader to oversee IT operations and drive technology development across the business. You will manage POS systems, digital solutions, ERP, data analytics, and cybersecurity, shaping the tech strategy and governance across departments.

The role emphasizes Retail Solutions, including POS, mobile apps, CRM, and AI-driven improvements to operational efficiency and customer engagement. Strong leadership and budgeting are essential.

Qualifications

• Degree in IT or a related field.
• 10+ years of IT leadership experience.
• Strong POS & retail tech background.
• Experience with CRM platforms and mobile apps.
• Exposure to AI initiatives in business ops.
• Broad knowledge of ERP, infrastructure, cybersecurity, and data analytics.
• Experience leading IT projects and digital transformations.
• Strong stakeholder management and budgeting skills.
• Fluent in Cantonese and English.

Responsibilities

• Lead IT team and develop technology plans that support business needs and company growth.
• Manage POS systems, store IT support and connectivity for smooth daily operations.
• Oversee digital solutions including mobile apps, CRM and customer-facing platforms.
• Identify opportunities to apply AI to improve operations and performance.
• Manage ERP systems, enterprise apps, IT infrastructure, networks and cybersecurity.
• Drive system upgrades, integrations and digital transformation projects from planning to implementation.
• Oversee data analytics and BI initiatives to support decisions.
• Collaborate with departments to deliver suitable IT solutions and standards.

Skills

POS systems

Retail technology

CRM platforms

AI initiatives

Data analytics

IT governance

Stakeholder management

Budgeting

Education

Bachelor's degree in Information Technology or related

Tools

ERP software

CRM software

POS hardware/software

Job description

Tenth Revolution Group in Hong Kong seeks an accomplished IT leader to oversee IT operations and drive technology development across the business. You will manage POS systems, digital solutions, ERP, data analytics, and cybersecurity, shaping the tech strategy and governance across departments.

The role emphasizes Retail Solutions, including POS, mobile apps, CRM, and AI-driven improvements to operational efficiency and customer engagement. Strong leadership and budgeting are essential.