IT Infrastructure Ops Lead - Reliability & Security

Alexis Services Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Alexis Services Limited is seeking an IT Infrastructure Operations Manager in Hong Kong. You will own the infrastructure operations, set reliability standards, and partner with development and cyber teams to raise the stability of the core technical environment.

You will oversee multi-platform servers, storage, and virtualization, manage backups and DR testing, and ensure alignment with IT policies and governance frameworks while delivering resilient production infrastructure.

Qualifications

• Experience administering Windows Server and enterprise Linux (RHEL/CentOS).
• Strong knowledge of TCP/IP, VLANs, IP routing, VPNs, firewall config and load balancing.
• Exposure to system performance monitoring, centralized logging and observability.
• Excellent written and verbal communication in English and Chinese (Mandarin).

Responsibilities

• Lead the infrastructure operations across servers, storage and virtualization platforms.
• Set reliability standards and monitor SLAs for enterprise IT services.
• Coordinate with development and cybersecurity teams to align objectives.
• Oversee patching, upgrades, health checks and incident resolution.
• Organize backups, DR testing, and migrations to ensure business continuity.
• Enforce IT policies, security baselines and formal change management.
• Maintain complete documentation and governance-aligned configurations.
• Translate technical requirements into resilient production infrastructure.

Job description

Alexis Services Limited is seeking an IT Infrastructure Operations Manager in Hong Kong. You will own the infrastructure operations, set reliability standards, and partner with development and cyber teams to raise the stability of the core technical environment.

You will oversee multi-platform servers, storage, and virtualization, manage backups and DR testing, and ensure alignment with IT policies and governance frameworks while delivering resilient production infrastructure.