Data Center IT Ops Lead - Automation & Resilience

Airport Authority Hong Kong; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Airport Authority Hong Kong is seeking a skilled IT operations professional to oversee data center and IT system administration activities. The role involves contingency planning, system monitoring enhancements, and stakeholder coordination to ensure stable deployments and reliable service delivery.

You will develop procedures, automate knowledge management, and contribute to resilience projects, with a focus on minimizing end-user disruption and maintaining high IT standards.

Qualifications

• Minimum 3 years in IT systems administration with operation, support and project management.
• At least 1-2 years experience with programming and shell scripting.
• Strong analytical and communication skills.

Responsibilities

• Oversee hosting facilities contingency planning, coordinate stakeholders, and manage execution and review of operational drills
• Lead sub-projects that enhance system monitoring capabilities and ensure alignment with IT operational standards for stable deployments
• Manage daily data center operations, maintenance, long-term planning, and resource allocation
• Assess major system changes, conduct risk and impact analyses, and ensure minimal disruption to end users
• Develop, update, and maintain operational procedures, O&M manuals, and knowledge-management practices with appropriate automation tools
• Build and maintain Operation Technology dashboards and reporting tools to support data-driven decision making across IT Operations
• Coordinate with internal and external stakeholders, vendors, and contractors, while managing contractor performance and delivery of operational and project activities
• Play an active role in the Resilient Enhancement Project team to ensure all enhancement activities and deliverables meet IT Operations' requirements, standards and expectations

Skills

IT systems administration

Programming

Shell scripting

Analytical skills

Leadership

Communication

Education

Electrical/Electronic Engineering or Computer Engineering degree

Tools

SNMP

Modbus

LoRaWAN

Dynatrace

ServiceNow

Job description

Airport Authority Hong Kong is seeking a skilled IT operations professional to oversee data center and IT system administration activities. The role involves contingency planning, system monitoring enhancements, and stakeholder coordination to ensure stable deployments and reliable service delivery.

You will develop procedures, automate knowledge management, and contribute to resilience projects, with a focus on minimizing end-user disruption and maintaining high IT standards.