Insurance Claims Transformation Analyst

Argyll Scott

Hong Kong

Vor Ort

HKD 360.000 - 600.000

Vollzeit

Vor 12 Tagen

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Zusammenfassung

Argyll Scott is seeking a Business Analyst to support claims platform enhancement and transformation initiatives. The role involves partnering with business and technology stakeholders to gather requirements, analyze processes, and deliver effective solutions across claims operations.

The successful candidate will document BRDs and user stories, conduct stakeholder discussions, and assist in UAT planning and defect resolution, while collaborating with vendors and IT teams to implement system

Qualifikationen

4+ years of Business Analyst or project experience, preferably within insurance.
Good understanding of insurance products and claims operations.
Experience in requirements gathering, BRD preparation and process analysis.
Exposure to system enhancement, transformation or process improvement projects.
Fluent in English, Cantonese and Mandarin.
Proficient in MS Excel, Word and PowerPoint; JIRA is an advantage.

Aufgaben

Gather, analyse and document business requirements for claims-related projects.
Conduct stakeholder discussions and prepare BRDs, user stories and process flows.
Liaise with business users, IT teams and vendors to deliver system enhancements.
Analyse claims processes and identify improvement opportunities.
Support UAT planning, execution and defect resolution.
Assist in claims system transformation and process improvement initiatives.

Kenntnisse

Business Analysis

Stakeholder Management

Requirements Gathering

Process Analysis

UAT Support

MS Excel

MS Word

MS PowerPoint

JIRA

Languages: English Cantonese Mandarin

Tools