Hybrid Corporate Banking Relationship Specialist

HSBC Holdings plc; Hong Kong; Híbrido; HKD 300.000 - 540.000; Jornada completa

Descripción de la vacante

Hang Seng Bank Limited in Central, Hong Kong Island, is seeking a Senior Relationship Service Officer to deliver quality support to corporate clients and relationship managers under SLAs. You will identify improvement areas, liaise with internal teams, and compile management reports while maintaining strong customer relationships and after-sales support.

Requirements include a Diploma or above in Business Administration/Finance, bilingual proficiency in English and Chinese, and banking

Formación

• Diploma or above in Business Administration, Finance, Accounting, Economics preferred.
• Proven experience providing administrative/support in banking or professional firms an advantage.
• Strong English and Chinese language skills; Putonghua preferred.

Responsabilidades

• Deliver quality and consistent support to Corporate clients and relationship managers (RM) to meet SLAs.
• Identify areas for improvement to provide more support or value.
• Coordinate with internal parties to resolve customer concerns and issues.
• Compile status and performance reports for management oversight.

Conocimientos

Bilingual English/Chinese

MS Office

Relationship management

Educación

Diploma or above in Business Administration/Finance

Herramientas

MS Office

Descripción del empleo

Hang Seng Bank Limited in Central, Hong Kong Island, is seeking a Senior Relationship Service Officer to deliver quality support to corporate clients and relationship managers under SLAs. You will identify improvement areas, liaise with internal teams, and compile management reports while maintaining strong customer relationships and after-sales support.

Requirements include a Diploma or above in Business Administration/Finance, bilingual proficiency in English and Chinese, and banking