HR & Operations Analyst

Zealgroup; Hong Kong; Hybrid; HKD 2,411,000 - 3,750,000; Full time

Benefits offered by this job

Competitive compensation package

Annual leave and medical insurance

Cross-cultural collaboration

Job summary

Zealgroup is seeking an integrated administrative hub for its Hong Kong office. This hybrid role combines office operations, initial financial review, HR process support, and IT enablement across Greater China and beyond.

You will manage procurement, asset inventories, onboarding, reimbursements, and IT systems with a focus on accuracy and efficiency. Fluency in Mandarin and basic English are required, with Cantonese a plus.

Qualifications

• Bachelor's degree or above in STEM or related fields.
• 3+ years of experience in operations/administration or IT support.
• Fluent Mandarin; Cantonese a plus; basic English reading/writing.
• Hong Kong work status (PR, work visa, etc.) required.
• Strong problem solving and process-orientation.

Responsibilities

• Oversee office operations, procurement, equipment records, and asset inventory.
• Coordinate with property management, vendors, and internal teams to ensure smooth office operations.
• Review reimbursement claims per company policies, verify receipts, and allocate budget.
• Liaise with Finance to follow through on reimbursement processes.
• Coordinate new hire setup (workstations, accounts, access, IDs).
• Handle asset retrieval, system access termination, and documentation filing for departing staff.
• Assist HQ IT with system upgrades, account management, and basic troubleshooting.
• Support cross-departmental/regional projects (branding, rollouts, optimization).

Skills

Mandarin fluency

English communication

Problem solving

Multi-tasking

Education

BSc in STEM or related field

Tools

IT basics

AI tools familiarity

Job description

About the role

This role serves as the integrated administrative hub for the Group's Hong Kong office, combining office operations, initial financial review, HR process support, and IT enablement. It is a cross-functional, hybrid position.

Key responsibilities

• Oversee office environment maintenance, procurement, equipment record-keeping, and asset inventory
• Coordinate with property management, vendors, and internal teams to ensure smooth office operations
• Review reimbursement claims in accordance with company financial policies, verifying receipt compliance and budget allocation
• Liaise with the Finance department to follow through on reimbursement processes
• Coordinate new hire setup (workstation, equipment, account access, key cards, etc.)
• Handle asset retrieval, system access termination, and documentation filing for departing employees
• Participate in daily maintenance of office networks, hardware/software systems, and meeting room equipment
• Assist the HQ IT team in system upgrades, account management, and basic troubleshooting
• Engage in cross-departmental or regional projects as business needs arise (e.g., employer branding, system rollouts, process optimization)

Requirements

• 3 years of experience or above
• Bachelor's degree or above in STEM or related fields preferred
• Fluent in Mandarin; Cantonese proficiency is an advantage; basic English reading and writing skills
• Must hold a valid Hong Kong work status (Permanent Resident, One-way Permit, IANG, Top Talent Pass Scheme, etc.)
• Logical and systematic thinking – skilled at structuring processes and solving problems in a results-oriented manner
• Hands-on and learning agility – familiar with basic IT/software operations and AI tools, with a willingness to quickly adopt new technologies
• Clear written and spoken communication in both Chinese and English, able to collaborate seamlessly with colleagues across Greater China and internationally
• Highly sensitive and meticulous when handling assets, financial data, and employee information
• Capable of managing multiple tasks simultaneously with proactive prioritization, adaptable to project-based rhythms

Benefits

• Direct involvement in core office operations and IT enhancement projects, gaining versatile cross-functional experience
• Collaborate with colleagues from diverse cultural backgrounds, broadening your professional horizons
• Competitive compensation and benefits package to be discussed during interview, including annual leave, medical insurance, etc.
• High performers may advance into broader management or HR functions