Head of IT Infrastructure & Cloud Operations

Ambition; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Ambition, a leading financial institution in the APAC region, is seeking a senior Infrastructure Leader in Hong Kong to head Infrastructure, End User Computing, and IT Operations. You will oversee on-prem and cloud environments, drive modernization, automation, and governance, and align roadmaps with business goals.

The role requires deep technical breadth, strong leadership, and a proven track record delivering high availability and resilient services in complex enterprise settings.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 10+ years of experience in infrastructure engineering, systems administration, or enterprise technology operations.
• Proven experience managing enterprise infrastructure environments across Windows, virtualization, storage, network, and cloud platforms.
• Hands-on experience with Microsoft Azure and hybrid cloud technologies.
• Strong knowledge of infrastructure automation, scripting, Infrastructure as Code (IaC), and operational best practices.
• Experience leading cloud migration, infrastructure transformation, or modernization projects.
• Solid understanding of IT service management, incident management, change management, and operational governance.
• Experience managing technology vendors, managed service providers, and outsourced support teams.
• Knowledge of cybersecurity, infrastructure hardening, and regulatory requirements within financial services is preferred.
• Excellent commands in Chinese and English.

Responsibilities

• Lead the Infrastructure, End User Computing, and IT Operations teams to ensure high availability, stability, and performance of enterprise platforms.
• Own the design, implementation, and operational management of on-premises and cloud infrastructure environments.
• Drive infrastructure modernization, automation, standardization, and operational excellence initiatives.
• Lead cloud adoption and migration projects, ensuring smooth transition of services with minimal business disruption.
• Establish and maintain infrastructure governance, security controls, capacity planning, and configuration standards.
• Oversee Business Continuity Planning (BCP), Disaster Recovery (DR), and infrastructure resiliency programs.
• Manage infrastructure vendors, managed service providers, and technology partners, ensuring SLA compliance and service quality.
• Develop and maintain infrastructure roadmaps aligned with business and technology objectives.
• Lead incident management, root cause analysis, and continuous service improvement activities.
• Manage infrastructure budgets, resource planning, procurement, and cost optimization initiatives.
• Collaborate with application, security, architecture, and business teams to support strategic technology initiatives.
• Mentor and develop infrastructure engineers and operational support staff.

Skills

Leadership

Infrastructure Management

Cloud computing

Azure

IaC

Scripting

Vendor management

Regulatory knowledge

Bilingual CN/EN

Education

Bachelor's degree in IT/CS/Engineering

Tools

Azure

VMware

Job description

Ambition, a leading financial institution in the APAC region, is seeking a senior Infrastructure Leader in Hong Kong to head Infrastructure, End User Computing, and IT Operations. You will oversee on-prem and cloud environments, drive modernization, automation, and governance, and align roadmaps with business goals.

The role requires deep technical breadth, strong leadership, and a proven track record delivering high availability and resilient services in complex enterprise settings.