Growth Operations Manager (Payment Platform)

Red Begonia Limited; Hong Kong; On-site; HKD 500,000 - 750,000; Full time

Job summary

RedotPay in Hong Kong is seeking a data-driven Growth Operations Manager to own user growth and trading growth for our Send transaction platform. You will drive acquisition, conversion, retention, and repeat purchases across high-potential scenarios.

You will collaborate with BI, Product, Engineering and other teams to run growth experiments, analyze funnels, and translate insights into scalable, actionable growth initiatives.

Qualifications

• 3 years of experience in consumer-centric growth operations, user operations, transaction operations, or product operations.
• Proficient with data tools to analyze user behavior, conversion funnels, and business metrics, and extract actionable conclusions.
• Demonstrated, quantifiable growth achievements (e.g., user growth, conversion rate improvements, transaction growth, retention improvements).
• Strong ability to abstract business needs and drive projects: break down problems into clear strategies, requirements, and execution paths.
• Have your own understanding and methodology for C-side user growth; familiar with growth approaches such as user segmentation, growth funnels, A/B testing, and lifecycle operations.
• Experience with transaction-type products and scenarios is preferred, especially in payments, transfers, fintech, wallets, cross-border transactions, etc.

Responsibilities

• Own C-side growth operations for the Send transaction business. Develop and execute growth strategies around core metrics such as user scale, transaction conversion, transaction frequency, retention, and repeat purchase.
• Continuously uncover growth opportunities and incremental scenarios by analyzing user behavior, the transaction journey, conversion funnels, user segmentation, and churn reasons.
• Turn data insights into clear, actionable operational strategies and product requirements. Drive the delivery of growth experiments, feature optimization, activity mechanisms, user outreach/engagement, and related initiatives.
• Coordinate with BI, Product, Engineering, and other teams to run the full growth- initiative lifecycle: analysis → prioritization/approval → development → launch verification → effect review.
• Build a metrics framework and a review/retrospective mechanism for growth projects. Continuously assess launch performance, iterate on strategies, and improve growth efficiency.
• Stay on top of industry best-practice growth cases and competitor dynamics.

Skills

Growth operations

Data analysis

A/B testing

Lifecycle operations

User segmentation

Growth funnels

Cross-functional collaboration

Tools

SQL

GA4

Mixpanel

Job description

Growth Operations Manager (Payment Platform)

RedotPay is a global crypto payment fintech integrating blockchain solutions into traditional banking and finance infrastructure. Our user-friendly crypto platform empowers millions globally to spend and send crypto assets, ensuring faster, more accessible, and inclusive financial services. RedotPay advances financial inclusion for the unbanked and supports crypto enthusiasts, driving the global adoption of secure and flexible crypto-powered financial solutions. Join us in shaping the future of finance and making a meaningful impact on a global scale.

Job Description

We are looking for a data-driven, results-oriented C-side Growth Operator to own user growth and trading growth for our Send transaction business. You will drive acquisition, conversion, retention, repeat purchases, and expansion into high-potential scenarios.

Responsibilities

• Own C-side growth operations for the Send transaction business. Develop and execute growth strategies around core metrics such as user scale, transaction conversion, transaction frequency, retention, and repeat purchase.
• Continuously uncover growth opportunities and incremental scenarios by analyzing user behavior, the transaction journey, conversion funnels, user segmentation, and churn reasons.
• Turn data insights into clear, actionable operational strategies and product requirements. Drive the delivery of growth experiments, feature optimization, activity mechanisms, user outreach/engagement, and related initiatives.
• Coordinate with BI, Product, Engineering, and other teams to run the full growth-initiative lifecycle: analysis → prioritization/approval → development → launch verification → effect review.
• Build a metrics framework and a review/retrospective mechanism for growth projects. Continuously assess launch performance, iterate on strategies, and improve growth efficiency.
• Stay on top of industry best-practice growth cases and competitor dynamics.

Requirements

• 3 years of experience in consumer-centric growth operations, user operations, transaction operations, or product operations.
• Able to proficiently use data tools to analyze user behavior, conversion funnels, and business metrics, as well as extracting actionable conclusions from data.
• Demonstrated, quantifiable growth achievements (e.g., user growth, conversion rate improvements, transaction volume/value growth, retention improvements, repeat purchase improvements).
• Strong ability to abstract business needs and drive projects: able to break down business problems into clear strategies, requirements, and execution paths.
• Have your own understanding and methodology for C-side user growth; familiar with common growth approaches such as user segmentation, growth funnels, A/B testing, and lifecycle operations.
• Experience with transaction-type products and scenarios is preferred, especially in payments, transfers, financial technology, wallets, cross-border transactions, etc.