Growth Operations Executive

Matrixport; Hong Kong; On-site; HKD 360,000 - 600,000; Full time

Job summary

BIT is seeking a Campaign Operations Specialist to join our growth team. You will manage the full campaign lifecycle—from setup and launch to post-launch review—ensuring timely, error-free execution across web pages, push, SMS, and in-app messages.

You will write compelling campaign copy in Chinese and English, leverage AI tools for research and refinement, and collaborate with cross-functional teams on landing pages, audience targeting, and performance analysis in a fast-paced fintech

Qualifications

• 1–3 years in internet operations, campaign operations, or similar execution roles (fresh graduates considered).
• Strong copywriting in Chinese and English, able to independently write campaign and marketing copy.
• Proficient with AI tools to speed up copy refinement, market research, and information gathering.
• Comfortable with backend/config tools; detail-oriented and methodical.
• Solid data sense; able to compile and organize campaign data efficiently.

Responsibilities

• Campaign setup & launch: configure rules, publish pages, run pre-launch checks per SOP with zero errors.
• Landing pages: build and publish campaign landing pages using page-builder tools.
• Engagement setup: schedule push, SMS, and in-app messages per strategy.
• Campaign copy: write and adapt materials from templates (push, page, rules).
• Campaign settlement: compile data, draft settlements, submit for review, distribute rewards.
• Market & competitor research: use AI tools to gather insights and turn into recommendations.
• Flash campaigns: own and launch fast around market moments.

Skills

Campaign operations

Copywriting

AI tools usage

Backend tools familiarity

Data analysis

Tools

Page-builder tools

H5 editors

Push/SMS platforms

SQL

Job description

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

About the role:

We are a campaign-driven growth team running 5 monthly campaigns plus 2–3 flash campaigns for a fast-growing US-stock investing user base. This role sits at the center of platform operations — everything you do directly determines whether campaigns reach users on time and error-free. It starts with getting things right and getting them fast, and grows from there into strategic thinking. You'll see the full campaign lifecycle from planning to post-launch review, with a clear path forward.

Job Responsibilities:

• Campaign setup & launch: configure campaign rules in the ops backend, publish pages, run pre-launch checks — following the SOP with zero errors
• Landing pages: build and publish campaign landing pages using page-builder tools and structure templates
• Engagement setup: run audience selection and scheduling for push, SMS, and in-app messages per the engagement strategy
• Campaign copy: write and adapt campaign materials from templates (push copy, page copy, campaign rules)
• Campaign settlement: compile campaign data, prepare settlement drafts, submit for manager review, and distribute rewards
• Market & competitor research: use AI tools to gather industry, competitor, and user insights ahead of each campaign, and turn them into actionable recommendations
• Flash campaigns: once ramped up, independently own flash campaigns and launch quickly around market moments

Job Requirements:

• 1–3 years in internet operations, campaign operations, or similar execution roles (outstanding fresh graduates considered)
• Strong copywriting in both Chinese and English — able to independently write campaign and marketing copy
• Proficient with AI tools: uses AI to speed up copy refinement, market and competitor research, and information gathering — and distills the output into conclusions and directions that actually inform execution
• Comfortable with backend/config tools, quick to learn new ones; detail-oriented and doesn't miss steps
• Solid data sense; compiles and organizes campaign data efficiently
• Reliable and comfortable with the pace of launch deadlines

Preferred:

• Experience in fintech, brokerage, US equities, or crypto
• Familiarity with landing-page builders (H5 editors) or push/SMS platforms
• SQL skills or experience running campaign data reviews

What you'll get:

• A complete campaign-operations playbook, built through 7–8 live campaigns a month
• A clear path: execution - independent flash-campaign ownership - campaign owner track
• Direct reporting line to the manager in a small, high-visibility team where your work is seen

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