Global Wealth Client Services Lead

Nomura Holdings, Inc.; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

Nomura Holdings, Inc. in Hong Kong seeks an Associate, Client Services Manager to deliver exceptional client service to high-net-worth clients across global markets.

The role requires deep knowledge of wealth management products and strong interpersonal skills to build and maintain client relationships. Responsibilities include supporting Relationship Managers, handling client inquiries, ensuring timely transaction processing, and coordinating with service providers while maintaining compliance

Qualifications

• Bachelor-level degree in Finance or Business required.
• Strong client-service mindset with professional communication.
• Ability to multi-task and work under pressure in a wealth-management setting.

Responsibilities

• Provide fundamental client-service support and assist Relationship Managers with account maintenance.
• Respond to client inquiries on account documentation, activity and statements.
• Coordinate with Clients, Business Supports and Service Providers to ensure timely processing and delivery of services.
• Assist in client on/off-boarding checks and account reviews.
• Ensure processes comply with bank policies and regulatory requirements.
• Handle security transactions for equities, FX, and other products timely and accurately.
• Provide secretarial and administrative support and handle logistics for meetings and trips.

Skills

Excellent communication

Multitasking

Organised

Education

Degree in Finance or Business

Job description

Nomura Holdings, Inc. in Hong Kong seeks an Associate, Client Services Manager to deliver exceptional client service to high-net-worth clients across global markets.

The role requires deep knowledge of wealth management products and strong interpersonal skills to build and maintain client relationships. Responsibilities include supporting Relationship Managers, handling client inquiries, ensuring timely transaction processing, and coordinating with service providers while maintaining compliance