Global Sea Logistics Solution Architect

Kuehne+Nagel; Hong Kong; On-site; HKD 1,004,000 - 1,451,000; Full time

Job summary

Kuehne+Nagel in Hong Kong is seeking a dedicated ISC Onboarding Lead to drive onboarding for International Supply Chain customers and ensure end-to-end solution design aligns with commercial goals.

You will collaborate with hemispheres and countries, manage migration plans for Infor Nexus and ESP, and provide training and consultancy to teams and external partners to deliver scalable, value-driven implementations.

Qualifications

• Experience in solution design for ISC onboarding.
• Onboarding across hemispheres and countries.
• Ability to plan onboarding timelines and resources.

Responsibilities

• Collaborate to empower a high performing solution design team.
• Act as the product expert for ISC onboarding.
• Drive global migration plans for Infor Nexus and ESP.
• Support hemisphere and national onboarding activities.
• Drive the ISC onboarding tracker focusing on time, risk, cost, NPS, and volumes.
• Provide training, coaching and consultancy to community members and external parties.
• Ensure solution designs are operationally sound and scalable.
• Review and approve solution design for ISC onboarding.
• Document end-to-end process and scope.
• Identify risks from customer needs versus company capabilities.
• Act as Stage gate for Solution Design Operational Sign off.
• Deliver customer presentations of solution.
• Estimate onboarding requirements and guide timelines.
• Monitor onboarding to align with design and sale to operations.
• Support business development in ISC strategy.
• Develop solution design toolkit and technical demonstration disciplines.
• Deliver technical demonstrations aligned with ISC messaging.
• Execute strategic ISC management projects including RIM when required.

Skills

Solution design

Onboarding

Training

Stakeholder management

Tools

Infor Nexus

ESP

Job description

Kuehne+Nagel in Hong Kong is seeking a dedicated ISC Onboarding Lead to drive onboarding for International Supply Chain customers and ensure end-to-end solution design aligns with commercial goals.

You will collaborate with hemispheres and countries, manage migration plans for Infor Nexus and ESP, and provide training and consultancy to teams and external partners to deliver scalable, value-driven implementations.