Global Retail Program Manager: Supply Chain & 3PL

Randstad Hong Kong Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Randstad Hong Kong Limited is seeking a seasoned Program Manager to lead cross-functional supply chain initiatives across the Asia-Pacific region. You will build detailed roadmaps, manage budgets, and coordinate with 3PL partners and internal stakeholders to deliver logistics and ecommerce capabilities.

The role requires 8+ years in program management within a retail environment, strong communication in English and Chinese, and experience with WMS/TMS systems, RFI/RFP processes, and vendor

Qualifications

• 8+ years of experience in consulting, program management, or management consulting within a retail setting.
• Proven track record with supply chain programs, distribution centre operations, or 3PL collaborations.
• Bachelor Degree in Business, Engineering, Supply Chain, or related technical field.
• Hands-on experience with supply chain tech (WMS/TMS) and ecommerce engines (ESW, Rithum, Lazada).
• Experience with RFI/RFP processes, vendor scorecards, and complex budgets.
• PMP/PRINCE2 or equivalent certification is a strong plus.
• Excellent English communication; Chinese (Mandarin/Cantonese) proficiency.

Responsibilities

• Build detailed program and project plans, roadmaps, and charters with integration touchpoints and sequencing.
• Define program scope, objectives, budgets, resourcing, risks, and workplans with internal stakeholders.
• Facilitate cross-functional solutions for business requirements, design, and delivery.
• Conduct business analysis and process mapping to aid senior leadership decisions.
• Partner with Technology to deliver business capabilities, WMS/TMS integrations, and ecommerce platforms.
• Oversee 3PL partners based on scope and service requirements.
• Develop executive presentations, manage business reviews, and align with Global Fulfilment peers.

Skills

Program management

Supply chain experience

Stakeholder management

English communication

Chinese language

Vendor management

Budgeting

Education

Bachelor Degree

Tools

WMS

TMS

Multicarrier platforms

ESW

Rithum

Lazada

Job description

Randstad Hong Kong Limited is seeking a seasoned Program Manager to lead cross-functional supply chain initiatives across the Asia-Pacific region. You will build detailed roadmaps, manage budgets, and coordinate with 3PL partners and internal stakeholders to deliver logistics and ecommerce capabilities.

The role requires 8+ years in program management within a retail environment, strong communication in English and Chinese, and experience with WMS/TMS systems, RFI/RFP processes, and vendor