Global Luxury Spa & Wellness Director

All Star Agency; Hong Kong; Presencial; HKD 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

All Star Agency’s leading hospitality group seeks a Director of Spa and Wellness to steer strategy, operations and financial performance of the Spa & Wellness division at Global Headquarters. The role positions the spa as a premier luxury wellness destination, driving revenue growth and ensuring consistency with worldwide brand standards.

You will oversee daily spa and wellness operations, develop annual business plans, manage talent and partnerships, and ensure top guest experiences while

Formación

• Bachelor’s or higher degree in Hospitality, Spa Management, Business Administration or related field.
• Minimum 8 years in spa or wellness operations within international luxury hotel brands.
• Strong leadership and stakeholder management abilities.

Responsabilidades

• Lead overall spa and wellness strategy to reinforce luxury positioning and guest experience.
• Develop and execute annual business and marketing plans to drive revenue from treatments, memberships, retail, and programmes.
• Oversee daily spa, fitness, and wellness operations with emphasis on service quality and hygiene.
• Drive revenue through pricing, promotions, retail, and partnerships.
• Ensure brand consistency across all spa facilities and guest touchpoints.
• Lead talent management including recruitment, training, performance management, and succession planning.
• Manage guest feedback and online reputation to enhance satisfaction and loyalty.
• Collaborate with Sales & Marketing on wellness campaigns and signature treatments.
• Provide leadership with insights on utilisation, productivity, and financial performance.
• Uphold governance, safety and health regulations and sustainability initiatives.

Conocimientos

Leadership

Commercial acumen

Stakeholder management

Spa industry knowledge

English proficiency

Educación

Hospitality / Spa Management / Business Administration degree

Descripción del empleo

All Star Agency’s leading hospitality group seeks a Director of Spa and Wellness to steer strategy, operations and financial performance of the Spa & Wellness division at Global Headquarters. The role positions the spa as a premier luxury wellness destination, driving revenue growth and ensuring consistency with worldwide brand standards.

You will oversee daily spa and wellness operations, develop annual business plans, manage talent and partnerships, and ensure top guest experiences while