Global Director of Luxury Spa & Wellness

All Star Agency; Hong Kong; Presencial; HKD 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

All Star Agency is seeking a Director of Wellness to lead strategy, operations, and financial performance for the Spa & Wellness division at the global headquarter level.

You will position the spa as a premier luxury wellness destination, drive revenue growth, and ensure brand standards worldwide. The role requires strong leadership and deep hospitality expertise to elevate guest experiences across global properties.

Formación

• 8+ years in spa or wellness operations within international luxury brands.
• Minimum 3 years in a leadership role.
• Strong commercial acumen with proven spa revenue growth.
• Excellent leadership and stakeholder management abilities.
• Deep understanding of luxury wellness trends, treatments, retail and memberships.
• Proficiency in English; additional languages are a plus.

Responsabilidades

• Lead overall spa and wellness strategy to reinforce luxury positioning and guest experiences.
• Develop and execute annual business and marketing plans to drive revenue across treatments, memberships, retail, and wellness programmes.
• Oversee daily spa, fitness, and wellness operations, ensuring quality and hygiene standards.
• Drive revenue through pricing strategies, promotions, retail, and partnerships.
• Ensure brand consistency across spa facilities, offerings, and guest touchpoints.
• Lead talent management including recruitment, training, performance, and succession planning.
• Manage guest feedback and online reputation to enhance satisfaction and loyalty.
• Collaborate with Sales & Marketing on wellness campaigns and signature treatments.
• Provide leadership with insights on utilization, productivity, and financial performance.
• Uphold governance, safety, and regulatory compliance including sustainability initiatives.

Conocimientos

Strategic leadership

Spa & Wellness ops

Revenue growth

Stakeholder mgmt

Hospitality knowledge

English proficiency

Educación

Degree in Hospitality Management

Descripción del empleo

All Star Agency is seeking a Director of Wellness to lead strategy, operations, and financial performance for the Spa & Wellness division at the global headquarter level.

You will position the spa as a premier luxury wellness destination, drive revenue growth, and ensure brand standards worldwide. The role requires strong leadership and deep hospitality expertise to elevate guest experiences across global properties.