Global IT Support Engineer - Bilingual (Mandarin/Cantonese/English)

DJRecruit Asia; Hong Kong; On-site; HKD 335,000 - 391,000; Full time

Job summary

DJRecruit Asia is recruiting IT Support for a global law firm in Hong Kong. You will provide first-tier IT assistance to employees, resolve issues quickly, and help keep systems running smoothly.

The ideal candidate has 2+ years in IT, a BSc in CS, fluent Mandarin, Cantonese and English, and excellent communication. Law/financial services or multinational experience is a plus, and knowledge of video conferencing setup is valued.

Qualifications

• 2+ years of IT industry experience.
• Bachelor's degree in Computer Science or related field.
• Fluent in Mandarin, Cantonese and English.
• Excellent written and verbal communication skills.
• Reliable and detail-oriented.

Responsibilities

• Provide first-tier IT support via email, phone and in person for end users.
• Set up video conference meetings and calls for users.
• Collaborate with IT team to ensure systems function properly.
• Troubleshoot and resolve hardware and software issues.
• Install, configure, and maintain computer hardware and software.

Skills

IT support

Customer service

Communication

Problem solving

Education

Bachelor's degree in Computer Science

Tools

Video conferencing tools

Job description

DJRecruit Asia is recruiting IT Support for a global law firm in Hong Kong. You will provide first-tier IT assistance to employees, resolve issues quickly, and help keep systems running smoothly.

The ideal candidate has 2+ years in IT, a BSc in CS, fluent Mandarin, Cantonese and English, and excellent communication. Law/financial services or multinational experience is a plus, and knowledge of video conferencing setup is valued.