Global Data Center Engineer – Operations & DCIM

Apple, Inc.; Hong Kong; On-site; HKD 520,000 - 760,000; Full time

Job summary

Apple, Inc. in Hong Kong is seeking a Data Center Engineer to deploy and maintain servers and DC infrastructure at remote locations. You will drive cabling, DCIM elements and incident management to ensure reliable services for global business objectives.

The role requires hands-on DC operations experience, strong communication in English and Chinese, and willingness to travel within APAC. Bachelor's degree in IT or related field preferred.

Qualifications

• Experience with DC operational tasks, including rack sizing, equipment installation and decommissioning.
• Ability to sit, stand, bend, stoop, push, pull, reach and lift as required on a continuous basis with items up to 34 kg.
• Hands-on experience with various copper and fiber cabling structures.
• Excellent communication skills, both verbally and in writing, in both Chinese and English.
• Ability to travel to mainland China and other APAC countries.

Responsibilities

• Help complete projects in the deployment and maintenance of compute servers, including cabling infrastructure and DCIM elements.
• Implement Data Center (DC) incident management and change control to prevent and manage failure scenarios. This includes recovering services and developing improvement plans to minimise future occurrences.
• Vendor management for infrastructure expansion, enforce compliance with technical specifications and quality standards.
• Lead material movements with Engineers, Project Managers and/or Customer Business teams to ensure timely delivery.
• Ensure required actions are implemented in Apple systems to facilitate job function. Identify issues and perform Root Cause Analysis (RCA) to prevent future operational impact.
• Must be capable of independent problem solving and self-motivated.
• Ability to build and grow relationships and collaborate with other teams.

Skills

DC operations

Cabling

DCIM tools

Vendor management

Project coordination

Education

Bachelor degree in IT related disciplines

Tools

DCIM tools

Job description

Apple, Inc. in Hong Kong is seeking a Data Center Engineer to deploy and maintain servers and DC infrastructure at remote locations. You will drive cabling, DCIM elements and incident management to ensure reliable services for global business objectives.

The role requires hands-on DC operations experience, strong communication in English and Chinese, and willingness to travel within APAC. Bachelor's degree in IT or related field preferred.