Data Center Engineer, Data Center Operations

Lex; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

Apple is seeking a Data Center Engineer based in Hong Kong to deploy and maintain servers and infrastructure across remote locations. You will work with Data Center teams and business groups to ensure solid infrastructure and services align with global objectives.

The role requires hands-on cabling experience, DCIM knowledge, and the ability to travel within APAC. Strong English and Chinese communication skills are essential, with aBachelor degree preferred and at least 5 years in a data center

Qualifications

• Experience with DC operational tasks including rack sizing and equipment installation/decommissioning.
• Must be able to sit/stand, lift up to 34 kg.
• Hands-on copper and fiber cabling experience.
• Excellent written and spoken communication in Chinese and English.
• Willingness to travel to mainland China and other APAC countries.

Responsibilities

• Deploy and maintain servers and supporting fixtures and infrastructure in remote locations.
• Implement DC incident management and change control to prevent and manage failures.
• Manage vendors for infrastructure expansion and ensure compliance with specs and standards.
• Lead material movements with Engineers/PMs to ensure timely delivery.
• Identify issues, perform RCA, and implement improvements to prevent recurring issues.
• Demonstrate independent problem solving and initiative.
• Build and grow cross-team relationships.

Skills

DC operations

Rack sizing

Cabling

DCIM tools

Bilingual CN/EN

Travel APAC

Stakeholder mgmt

Problem solving

Education

Bachelor degree

Tools

DCIM software

Job description

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! In this role you will focus on developing and sustaining solutions through communication and coordination with Apple Data Center teams and Business Groups to help deliver a solid infrastructure and services to meet global business objectives. We seek a self-starter, visionary team player with strong infrastructure cabling capabilities to drive standards as well as innovative methodologies to achieve these objectives who likes to travel to locations worldwide.

Description

The Data Center Operations (DCO) group is looking for a Data Center Engineer based in Hong Kong. The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in our remote locations.

Responsibilities

• Help complete projects in the deployment and maintenance of compute servers, including cabling infrastructure and Data Center Infrastructure Management (DCIM) elements.
• Implement Data Center (DC) incident management and change control to prevent and manage failure scenarios. This includes recovering services and developing improvement plans to minimise future occurrences.
• Vendor management for infrastructure expansion, enforce compliance with technical specifications and quality standards.
• Lead material movements with Engineers, Project Managers and/or Customer Business teams to ensure timely delivery.
• Ensure required actions are implemented in Apple systems to facilitate job function. Identify issues and perform Root Cause Analysis (RCA) to prevent future operational impact.
• Must be capable of independent problem solving and self-motivated.
• Ability to build and grow relationships and collaborate with other teams.

Minimum Qualifications

• Experience with DC operational tasks, including rack sizing, equipment installation and decommissioning.
• Ability to sit, stand, bend, stoop, push, pull, reach and lift as required on a continuous basis with items that can weigh up to 34 kg.
• Hands-on experience with various copper and fiber cabling structures.
• Excellent communication skills, both verbally and in writing, in both Chinese and English.
• Ability to travel to mainland China and other APAC countries.

Preferred Qualifications

• Candidate needs to possess a Bachelor degree in IT related disciplines.
• 5+ years’ experience or related experience in a data center environment.
• Strong communicator at all levels with excellent oral and written skills to a variety of audiences.
• Prior experience in DC operations, supply chain, and DC construction.
• Experience with DCIM tools.
• Possess a global perspective with the ability to understand and work effectively in a culturally diverse organisation.
• Ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.
• Certification in data Center operations or data center related certification. e.g. CDOM, CDFOM, CDCE, CDCS preferred.

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200690332-0764