Data Center Lead Facilities Engineer-Hong Kong

Alibaba Cloud; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Alibaba Cloud is seeking a Data Center Senior Facilities Engineer to oversee on-site facilities operations, incident management, maintenance oversight, and continuous improvement of critical systems across data center sites.

The role requires a degree in electrical, mechanical, HVAC, or related engineering field and experience in mission-critical environments. Strong knowledge of power, UPS, HVAC, fire protection, and BMS/EPMS/DCIM is essential. Chinese language skills are a plus.

Qualifications

• Bachelor's degree in Electrical/Mechanical Engineering or related field.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC, fire protection, and BMS/EPMS/DCIM.
• Proven incident and maintenance management in high-availability settings.
• Strong problem-solving, communication, and coordination skills.
• Chinese language proficiency is a plus.

Responsibilities

• Ensure safe, stable, and compliant operation of critical facilities systems.
• Lead on-site response to facilities incidents and safety events.
• Oversee planned changes, preventive maintenance, and inspections.
• Monitor capacity, energy efficiency, and system reliability; drive improvements.
• Provide technical support for complex site issues and engineering reviews.
• Coordinate with vendors, colo, and cross-functional teams for smooth operations.

Skills

Troubleshooting

Communication

Coordination

Incident management

Chinese proficiency

Education

Bachelor's degree in engineering

Job description

We are looking for a Data Center Senior Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across assigned data center sites. This role is responsible for on-site facilities operations, incident and change management, maintenance oversight, technical support, and continuous improvement of critical systems.

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Job Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.
• Relevant experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.
• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Preferred Qualifications

• Experience in hyperscale, colocation, or enterprise data center environments.
• Familiarity with MOPs, SOPs, EOPs, permit-to-work processes, and operational risk controls.
• Experience working with third-party vendors and on-site operation teams.
• Relevant professional certifications in electrical, mechanical, HVAC, facilities, or data center operations.