Global Creative Account Director – Banking

Williams Lea (Hong Kong) Ltd; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Williams Lea (Hong Kong) Ltd seeks a Creative Account Director to establish an in-house global creative services offering in Hong Kong, building on success in other regions and serving top financial clients with strict brand guidelines.

The role blends new business, account direction, and project management; you’ll lead client conversations, align creative delivery across campaigns, and work with the Global CD based in EMEA to ensure operational excellence.

Qualifications

• Experienced Creative Account Manager ready for next step into a demanding role
• Pragmatic adopter and approach to AI
• Capable of developing and implementing strategic objectives
• Strong commercial awareness, ability to plan and negotiate
• Detail-orientated outlook
• Self-motivated, able to work autonomously
• Understands Williams Lea company values and business objectives and is able to deliver against them
• Able to manage, motivate and develop a diverse team
• Proven project management and delivery skills
• Fluency across the marketing ops stack - creative production and campaign delivery
• Quality communication at all levels
• Client Focus
• Leading the Team
• Planning and Organizing
• Delivering against strategic objectives

Responsibilities

• Gather and analyze client feedback to inform creative process improvements
• Partner with client leads to identify growth opportunities and improve delivery
• Responsible for strategic planning across the account
• Identity new services and manage those from sale through to implementation and management
• Implement tools and systems to improve team efficiency and visibility
• Responsible for Operational Excellence and client satisfaction
• Oversee the creative workflow, working into the Global CD, highlighting potential risks to the client
• Analyses data and reports that give insight into how to adjust to improve the service
• Proven experience in growing services and identifying new ones
• Track Williams Lea and client budgets and POs across all creative projects
• Work on month-end activities and invoicing
• Responsible for contractual governance

Skills

Experienced creative account manager

Strong commercial awareness

Project management & delivery

Excellent communication (CN & EN)

Leadership & team development

Adaptable to AI tooling

Job description

Williams Lea (Hong Kong) Ltd seeks a Creative Account Director to establish an in-house global creative services offering in Hong Kong, building on success in other regions and serving top financial clients with strict brand guidelines.

The role blends new business, account direction, and project management; you’ll lead client conversations, align creative delivery across campaigns, and work with the Global CD based in EMEA to ensure operational excellence.