Global Account Manager (Retail Solutions - BMS / CCTV / ACS)

360 ADT Hong Kong Limited; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Johnson Controls in Hong Kong seeks a senior sales professional to develop client strategy and drive revenue growth across Global/Strategic accounts in APAC. You will focus on software and recurring revenue models within our retail technology and building solutions portfolio, including security, surveillance, and access control products.

As the main contact for key accounts, you will create account plans, forecast activity, and collaborate with cross-functional teams to deliver value, improve

Job description

Job Description and Responsibilities

Responsible for developing client strategy, growing revenue by enhancing the technology footprint and, in alignment with corporate goals, focusing on software and recurring income models within our strategic customers. The portfolio covers a broad range of retail technology, security and building solutions, including Electronic Article Surveillance (EAS), CCTV / video surveillance, Access Control Systems (ACS), Building Management Systems (BMS), loss prevention, inventory visibility, traffic / shopper analytics, and other connected retail solutions. Quota responsibility for assigned accounts in the region to drive growth and sales acceleration.

Key Duties

• Responsible for the retention and growth of existing Global accounts and for prospecting in assigned accounts.
• Accountable for overall profitability of Global/Strategic accounts under your assignment in APAC.

Account Strategy

Develop and implement account‑specific strategies to maximize the value and profitability of key accounts. This will involve identifying growth opportunities, cross‑selling, and upselling.

Communication

Serve as the main point of contact between the organization and key accounts. Ensure clear and effective communication, addressing any concerns or issues promptly.

Developing and implementing client relationship management strategies at C-level, introducing innovative solutions to help Increase retailer profitability, improve operational efficiency, and enhance customer experience

Account Planning

Create account plans and Heatmaps that outline objectives, strategies, and action steps for each key account.

Account Execution

• Regularly review and adjust these plans as necessary. Represent the account in periodic reviews and forecasts across the account activity. Provide accurate sales forecasts for key accounts, helping the organization plan resources and strategies effectively.
• Market Knowledge: Stay informed about industry trends, competitor activities, and market dynamics that may impact key accounts.
• Contract Management: Manage contract negotiations, renewals and compliance with agreed-upon terms and conditions.
• Cross-functional Collaboration: Collaborate with internal teams, such as sales, operations, engineering, pricing, product development to ensure a coordinated approach to serving key accounts.

Johnson Controls

#LI-AA1 Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.