Frontline Banking Services Specialist

Leadingnation; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

A prominent banking institution in Hong Kong is seeking a proactive and customer-oriented individual to provide efficient counter services. Responsibilities include establishing customer relationships, performing clerical support, and ensuring excellent service delivery. Ideal candidates possess at least HKCEE/HKDSE qualifications and good communication skills. The role offers opportunities for professional growth in a dynamic environment.

Qualifications

• Proactive and eager to learn.
• Able to work under pressure.
• Pleasant character with a customer-oriented attitude.

Responsibilities

• Provide professional and efficient counter services to the customers.
• Establish good relationships with customers to seize referral opportunities.
• Perform general clerical support in branches.

Skills

Customer service

Communication skills

Attention to detail

Education

HKCEE / HKDSE with at least 5 subjects at Grade E / Level 2

Tools

MS Office Suite

Chinese word processing

Job description

A prominent banking institution in Hong Kong is seeking a proactive and customer-oriented individual to provide efficient counter services. Responsibilities include establishing customer relationships, performing clerical support, and ensuring excellent service delivery. Ideal candidates possess at least HKCEE/HKDSE qualifications and good communication skills. The role offers opportunities for professional growth in a dynamic environment.