Front Desk Officer (5-day work week)

The Royal Garden; Hong Kong; On-site; HKD 223,000 - 225,000; Full time

Job summary

The Royal Garden 位于尖沙咀東，诚邀前台文凭及有酒店经验的专业人士加入前厅团队，负责日常行政及前台作业。

职位要求英语与普通话流利，能适应夜班，熟悉 Opera Cloud 系统，具备良好沟通及人际关系能力。提供稳定的全日制岗位与培训机会。

Qualifications

• 具備酒店前台相关工作经验，且对前台流程熟悉
• 能用英语及普通话沟通
• 能接受夜班工作

Responsibilities

• 负责前厅日常行政工作及前台相关事宜
• 处理前台邮箱、每日报表与账单报表
• 处理来电咨询与客人信息录入
• 维护并更新房态及相关报表
• 确保客人信息输入准确

Skills

英语沟通

普通话沟通

Education

酒店管理文凭或同等学历

Tools

Opera Cloud系统

Job description

Job Responsibilities

• Responsible for daily administrative duties of Front Office Department
• Managedaily trace report / room change / due out reports / express check out service / billing report
• Handle Front Desk in-coming and out-going e-mail
• HandleFront Desk monthly report
• Handle Front Desk incoming telephone call enquiry
• Ensure all guest information are input correctly

Job Requirements

• 1 - 2 years relevant experience in a star hotel / serviced apartment
• Degree or diploma holder in hotel management or related discipline
• Good command of spoken English & Mandarin
• Familiar with the Opera Cloud system
• Able to work in Overnight shifts
• Good communication and interpersonal skills
• Pleasant and outgoing personality

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## More Job Information

Salary

• 20000 - 20130 / MONTH

Job Function

• 餐飲 · 酒店 - 其他職位

Location

• 尖沙咀東

Employment Term

• 全職

Employment Term

• 長期

Education

• 文憑或相等程度