Senior Operations Officer (Front Office)

Starphire Hotel Company Limited; Hong Kong; On-site; HKD 183,000 - 219,000; Full time

Job summary

Starphire Hotel Company Limited 诚邀于香港大角咀地区提供专业前台服务的人员。职位要求具备至少2年酒店行业客务经验，需以英语、粤语与普通话进行流利沟通，同时具备良好的人际关系技巧与职业礼仪。

职责包括办理入住与退房、处理宾客查询及参与日常房务与前台运作。学历方面，优先考虑具酒店管理文凭者，工作性质为全职，需具备出色的客户服务意识与团队合作精神。

Qualifications

• 具备至少2年酒店前台客务经验。
• 具备良好英语、粤语、普通话沟通能力。
• 具备专业的客务服务礼仪。

Responsibilities

• 办理入住/退房，提供专业及礼貌服务。
• 执行管理层指派的临时任务。

Skills

沟通能力

人际关系技巧

英语/粤语/普通话沟通

Education

酒店管理文凭优先

Job description

Key responsibilities:

• Responsible for guest check-in and check-out procedures in a professional manner, to provide courteous service and handle guests’ enquiries
• To perform ad hoc duties assigned by the Management

Job requirements:

• Diploma holder in Hospitality Management is preferred
• At least 2yearsrelevant guest / customer service experience in hotel industry
• Good communication and interpersonal skills
• Good command in written and spoken English, Cantonese and Putonghua

_______________________________________________________________________________________________________________________________________

## More Job Information

Salary

• 18000 - 18000 / MONTH

Job Function

• 餐飲 · 酒店 - 其他職位

Location

• 大角咀

Employment Term

• 全職

Education

• 中五至中七或DSE