Front Desk Officer

Novotel Citygate Hong Kong; Hong Kong; On-site; HKD 133,920 - 178,560; Full time

Job summary

Novotel Citygate Hong Kong现正招聘前台接待，工作地点位于东涌，属于全职酒店前台岗位。你将负责前台日常运作、办理客人入住与退房流程，并维护与客人的良好关系，提升宾客满意度。

理想候选人具酒店管理相关文凭及至少一年相关经验，熟悉前台工作流程，具英语与中文沟通能力；懂普通话者优先。公司提供稳定的全职职位与在港工作机会。

Qualifications

• 具酒店管理相关专业文凭及及以上学历。
• 具一定的行业工作经验尤佳。
• 具备良好的沟通与人际交往能力，客户导向。

Responsibilities

• 负责前台接待柜台的日常运作。
• 处理客人入住/退房流程。
• 与客户保持良好关系，提升客户满意度。

Skills

英文

中文

Education

Diploma or above in hospitality management or related disciplines

Tools

Opera System

Job description

Responsibilities

• Responsible for the operation ofreception counter
• Handle guestschecking in / out process
• Maintain a good relationship with customers

Qualifications

• Diploma or above in hospitality management or related disciplines
• Minimum1-yearrelevant working experience in hospitality industry
• Knowledge of Opera System is preferred
• Customer-oriented, good communications and interpersonal skills
• Good command inboth spoken and written English and Chinese,Putonghua is a plus

More Job Information

Job Function

• 餐飲 酒店 - 其他職位

Location

• 東涌

Employment Term

• 全職
• 長期

Education

• 文憑或相等程度