Front Desk & Admin Specialist - Client Experience

Leo Wealth; Hong Kong; On-site; HKD 268,000 - 424,000; Full time

Job summary

Leo Wealth is seeking a full-time Front Office Admin and Receptionist based on-site in Hong Kong SAR. You will greet clients, manage inquiries, and direct visitors, ensuring a welcoming experience aligned with Leo Wealth Global's service standards.

The role requires strong customer service, excellent communication, and ability to handle multiple tasks in a fast-paced environment. Proficiency with basic office software and a professional appearance are essential.

Qualifications

• Excellent customer service to greet clients and handle inquiries.
• Strong problem solving and organization for fast-paced environments.
• Fluent English; additional local language is an asset.

Responsibilities

• Greet clients and visitors professionally as the first point of contact.
• Direct clients to the appropriate team members.
• Answer and manage incoming calls with proper etiquette.
• Respond to client inquiries and provide information.
• Schedule and manage appointments.
• Keep reception and front office organized.
• Coordinate mail, courier services and deliveries.
• Support basic administrative tasks as needed.

Skills

Customer service

Problem solving

Communication skills

Office administration

Tools

Microsoft Office

Job description

Leo Wealth is seeking a full-time Front Office Admin and Receptionist based on-site in Hong Kong SAR. You will greet clients, manage inquiries, and direct visitors, ensuring a welcoming experience aligned with Leo Wealth Global's service standards.

The role requires strong customer service, excellent communication, and ability to handle multiple tasks in a fast-paced environment. Proficiency with basic office software and a professional appearance are essential.