Floor Supervisor: Guest Rooms & Service Leader

Lan Kwai Fong Hotel; Hong Kong; On-site; HKD 200,880 - 290,160; Full time

Benefits offered by this job

5 days work week

12 days Annual Leave

Birthday Leave

Meal Allowance

Dental and Medical Insurance

Discretionary bonuses

Job summary

Lan Kwai Fong Hotel-Kau U Fong in Central Hong Kong is seeking a vigilant supervisor to lead Room Attendants and Public Area Cleaners. You will oversee daily duties, inspect guest rooms for cleanliness and amenities, and ensure public areas align with the hotel's high standards.

This role requires strong leadership, excellent communication, and the ability to work shifts. Cantonese, English, and Mandarin proficiency are expected. An equal opportunity employer with benefits and career progression.

Qualifications

• Supervisory role experience preferred.
• Leadership and guest service orientation required.
• Ability to work under pressure and manage team performance.

Responsibilities

• Supervise and coach Room Attendants & Public Area Cleaner on daily duties.
• Inspect guest rooms for cleanliness, defects and guest amenities.
• Ensure the guest room and public area cleanliness meet hotel standards.

Skills

Leadership

Communication

Team supervision

Interpersonal skills

Shift work

Education

F.5 or above

Job description

Lan Kwai Fong Hotel-Kau U Fong in Central Hong Kong is seeking a vigilant supervisor to lead Room Attendants and Public Area Cleaners. You will oversee daily duties, inspect guest rooms for cleanliness and amenities, and ensure public areas align with the hotel's high standards.

This role requires strong leadership, excellent communication, and the ability to work shifts. Cantonese, English, and Mandarin proficiency are expected. An equal opportunity employer with benefits and career progression.