Floor Supervisor 房務督導

Lan Kwai Fong Hotel; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

5 days work week

12 days annual leave

Birthday leave

Meal allowance

Dental and medical insurance

Discretionary bonuses

Job summary

Lan Kwai Fong Hotel in Central Hong Kong seeks a proactive supervisory hotel professional. You will lead Room Attendants and Public Area Cleaners, assign daily tasks, and coach the team to uphold the hotel’s high cleanliness and service standards.

Inspect guest rooms for defects and amenities, ensure public areas meet the hotel’s expectations, and communicate with supervisors to resolve issues promptly. The ideal candidate has strong leadership and communication skills, can work under pressure,

Qualifications

• Experience in supervising hotel staff
• Strong leadership and communication skills
• Able to work under pressure

Responsibilities

• Supervise and coach Room Attendants & Public Area Cleaner on daily duties
• Inspect guest rooms for cleanliness, defects and guest amenities
• Ensure the guest room & public area cleanliness are up to hotel’s standard

Skills

Leadership

Communication

Customer service

Teamwork

Interpersonal skills

Resilience

Shift work

Education

F.5 or above

Job description

Lan Kwai Fong Hotel-Kau U Fong

Lan Kwai Fong Hotel is an award-winning boutique hotel in Central Hong Kong. Our boutique hotel’s rooms and suites are exquisitely appointed with oriental décor, offering guests a touch of Asian hospitality. "If you are energetic, creative and passionate in the service industry, we would like to invite you joining our team."

Job Responsibilities

• Supervise and coach Room Attendants & Public Area Cleaner on daily duties
• Inspect guest rooms for cleanliness, defects and guest amenities
• Ensure the guest room & public area cleanliness are up to hotel’s standard

Job Requirements

• F.5 or above
• Minimum 2 years’ relevant experience in supervisory level
• Strong leadership and communication skills
• Self-motivated, independent, strong interpersonal skills, service-oriented and can work under pressure
• Good command of both written and spoken Cantonese, English, and Mandarin
• Willing to work on shift

Benefit

• 5 days work week
• 12 days Annual Leave
• Birthday Leave
• Meal Allowance $1,400
• Dental and Medical Insurance
• Discretionary bonuses

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only and will be destroyed six months after the interview. Applicants who do not hear from us within eight weeks from the date of advertisement may consider their applications unsuccessful.