Floor Supervisor: Rooms & Public Areas Lead (5 Day Week)

Lan Kwai Fong Hotel; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

5 days work week

12 days annual leave

Birthday leave

Meal allowance

Dental and medical insurance

Discretionary bonuses

Job summary

Lan Kwai Fong Hotel in Central Hong Kong seeks a proactive supervisory hotel professional. You will lead Room Attendants and Public Area Cleaners, assign daily tasks, and coach the team to uphold the hotel’s high cleanliness and service standards.

Inspect guest rooms for defects and amenities, ensure public areas meet the hotel’s expectations, and communicate with supervisors to resolve issues promptly. The ideal candidate has strong leadership and communication skills, can work under pressure,

Qualifications

• Experience in supervising hotel staff
• Strong leadership and communication skills
• Able to work under pressure

Responsibilities

• Supervise and coach Room Attendants & Public Area Cleaner on daily duties
• Inspect guest rooms for cleanliness, defects and guest amenities
• Ensure the guest room & public area cleanliness are up to hotel’s standard

Skills

Leadership

Communication

Customer service

Teamwork

Interpersonal skills

Resilience

Shift work

Education

F.5 or above

Job description

Lan Kwai Fong Hotel in Central Hong Kong seeks a proactive supervisory hotel professional. You will lead Room Attendants and Public Area Cleaners, assign daily tasks, and coach the team to uphold the hotel’s high cleanliness and service standards.

Inspect guest rooms for defects and amenities, ensure public areas meet the hotel’s expectations, and communicate with supervisors to resolve issues promptly. The ideal candidate has strong leadership and communication skills, can work under pressure,