Fine-Dining Restaurant GM | Ops Lead & Guest Experience

Jia Group Holdings Limited; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Staff Meals

Staff Discounts

Job summary

Jia Group Holdings Limited in Hong Kong is seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional guest service, and drive revenue through cost controls and staff development. You will collaborate with the Executive Chef, coordinate on menus and promotions, manage the floor team, handle guest feedback, and maintain high standards of cleanliness and grooming.

This role requires strong leadership, English fluency, and a proactive, energetic hospitality mindset.

Qualifications

• 3–4 years of relevant experience in a similar capacity.
• Michelin-starred or fine dining experience preferred.
• Proactive in managing daily tasks and driving restaurant operations.
• Excellent managerial and interpersonal skills.
• Strong ability to handle complaints tactfully and maintain hospitality.
• Proficiency in spoken and written English.

Responsibilities

• Manage daily operations of the restaurant.
• Work closely with the Executive Chef.
• Liaise with internal and external parties on menus and promotions.
• Manage the floor team and guest relations.
• Handle guests' comments and take corrective actions.
• Oversee scheduling, briefing, performance reviews, recruitment, training & development.
• Ensure cleanliness and grooming of staff.
• Control budget, costs, and revenue reporting.
• Improve operational efficiency and propose new services.
• Stay proactive in daily tasks and running the business.

Skills

Restaurant operations

Team management

Guest relations

Budgeting

Cost control

Quality service

Marketing strategies

English proficiency

Staff scheduling

Recruitment

Job description

Jia Group Holdings Limited in Hong Kong is seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional guest service, and drive revenue through cost controls and staff development. You will collaborate with the Executive Chef, coordinate on menus and promotions, manage the floor team, handle guest feedback, and maintain high standards of cleanliness and grooming.

This role requires strong leadership, English fluency, and a proactive, energetic hospitality mindset.