Facilities Operations Lead

CBRE Group, Inc.; Hong Kong; On-site; HKD 90,000 - 130,000; Full time

Job summary

CBRE Group, Inc. is seeking an Operations Lead to manage building operations and maintenance for a portfolio of facilities in Hong Kong. You will supervise staff, coordinate daily activities, and oversee capital projects and budgets.

You will drive efficiency by inspecting facilities, partnering with vendors, and implementing safety procedures while aligning with CBRE's RISE values and client needs. This role offers opportunities to lead cross-functional teams.

Qualifications

• Bachelor's degree preferred with 5-8 years of relevant experience; in lieu of a degree, combination of experience and education will be considered.
• Valid driver's license required.
• Facility Management certification preferred.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Extensive organizational skills and an advanced inquisitive mindset.
• Intermediate math skills for calculating percentages, fractions, and financial calculations.

Responsibilities

• Provide formal supervision to employees. Track the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage large and high-profile capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest and implement operational efficiencies, repairs, and upgrade opportunities.
• Create environmental health and safety procedures for facilities.
• Develop vendor relationships and oversee invoicing procedures. Review and approve purchase orders for the procurement of parts, services, and labor for projects.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

Skills

Staff leadership

Coaching & mentoring

Budget management

Vendor management

Facilities operations

MS Office

Communication

Education

Bachelor's degree

Facility Management certification

Job description

CBRE Group, Inc. is seeking an Operations Lead to manage building operations and maintenance for a portfolio of facilities in Hong Kong. You will supervise staff, coordinate daily activities, and oversee capital projects and budgets.

You will drive efficiency by inspecting facilities, partnering with vendors, and implementing safety procedures while aligning with CBRE's RISE values and client needs. This role offers opportunities to lead cross-functional teams.