Facilities Operations Engineer

Jane Street; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Jane Street Hong Kong is seeking an experienced Facilities Operations Engineer to manage and maintain our critical physical infrastructure, including trading floors, amenity spaces and food service areas. You will collaborate with internal teams, external vendors, and contractors to ensure 24/7 operational reliability.

The role requires strong MEP knowledge, hands-on field problem solving, and the ability to make sound engineering decisions in high-risk environments.

Qualifications

• 5+ years in maintenance and operation teams of mission-critical data centres or 24/7 environments.
• Experience with MEP plant infrastructure, CRACs, UPS, generators, fire systems.
• Comfortable in IT-centric environments working with diverse stakeholders.
• Excellent written and spoken communication.
• Able to handle field issues without a tradesperson and be on-call.
• Fluent in English; Cantonese/Mandarin a plus.

Responsibilities

• Operate and maintain physical infrastructure including trading floors and amenity spaces.
• Manage SLAs with facilities maintenance providers to meet industry standards.
• Lead cross-functional projects and coordinate with vendors, contractors and operations teams.
• Be part of on-call rotation to respond to critical system issues.
• Deliver well-reasoned engineering decisions related to operational risk.

Skills

5+ years experience

MEP disciplines

IT-centric operations

SLA management

On-call rotation

English fluent

Cantonese/Mandarin a plus

Job description

About the Position

We are looking for an experienced Facilities Operations Engineer to join a highly technical group responsible for operating and maintaining our physical infrastructure. This includes work on our trading floors, amenity spaces and food service areas which are all supported by dedicated mechanical, electrical and IT equipment.

Our team is collaborative in nature, spanning many internal departments and external vendors, contractors, consultants and operations teams. Your work will involve managing projects that cover all aspects of our physical infrastructure, along with our relationships with each of these stakeholders, in order to provide 24/7 critical infrastructure.

We are looking for someone who is professionally trained in electrical, mechanical or building services engineering, or has equivalent experience in engineering facilities management. You should also have experience with managing facilities maintenance service level agreements (SLAs) to ensure the scope meets industry standards and service-level agreements (SLAs).

You are encouraged to apply, regardless of your specific discipline, if you have a proven ability to deliver excellence no matter the task, have solid technical experience and can make well-reasoned engineering decisions as they relate to operational risk.

About You

• Have 5+ years of experience working on the maintenance and operation team of mission-critical data centres, trading floors or similar 24/7 environments
• Familiar with MEP disciplines including plant infrastructure, CRACs, UPSs, office HVAC, generators, fire prevention and building management systems
• Have strong computer skills; comfortable working with technical people in an IT-centric environment and learning new software and control systems
• Comfortable working with a wide range of colleagues, including non-engineers, across several business areas
• Excellent written and spoken communicator; able to describe detailed problems with brevity and accuracy
• Able to solve small problems in the field without a tradesperson
• Willing to be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
• Creative, collaborative and enthusiastic team player who is eager to learn and take initiative
• Able to prioritise tasks effectively and stay organised; can balance assigned work required for our constantly evolving environments
• Fluent in English; proficiency in Cantonese and Mandarin is a plus