Data Center Facilities Engineer (Shift work, based in AMK)

Princeton Digital Group (Singapore) SG1 Pte Ltd; Hong Kong; On-site; HKD 335,000 - 603,000; Full time

Job summary

Princeton Digital Group (Singapore) SG1 Pte Ltd is seeking a motivated Facilities Engineer to support the data center operations in Hong Kong. The role reports to the Senior Critical Facilities Manager and focuses on maintaining critical M&E systems and ensuring uptime to meet customer expectations.

The engineer will perform technical maintenance, system troubleshooting, and incident response, with a strong emphasis on safety, documentation, and adherence to procedures.

Qualifications

• Diploma/ITE in Electrical or Mechanical Engineering or Building Services with 2–5 years' experience.
• Able to work 12-hour rotating shifts.
• Based in Ang Mo Kio.

Responsibilities

• Perform technical maintenance and troubleshooting of electrical, mechanical, ACMV, and fire systems.
• Maintain and operate M&E systems for 100% uptime and performance.
• Respond to on-site incidents and fulfill remote requests within SLA.
• Review PTW/MOS/RA prior to maintenance or fault investigation.
• Install and terminate copper and fibre cross-connects, with documentation.
• Remote Hands - power cycling of equipment per instructions.
• Escort clients, vendors, and contractors on-site.
• Maintain communications among operations and customers.

Skills

Electrical

Mechanical

Facilities Management

Data Center Operations

Education

Diploma/ITE in Electrical or Mechanical Engineering/ Facility Management/ Building Services or equivalent

Tools

Office 365

Job description

We are looking for a driven Facilities Engineer to support our business. The successful candidate will be reporting to the Senior Critical Facilities Manager and will be responsible for the maintenance activities of the Data Center. He/ she will play a key role in ensuring operational and preventative maintenance tasks are performed to meet customers' satisfaction.

Roles & Responsibilities:

• Perform technical maintenance and troubleshooting activities associated with electrical/mechanical/ACMV/fire system.
• Maintain and operate Data Centre critical Mechanical & Electrical (M&E) systems to ensure 100% uptime and meet operational performance expectations.
• Execute action response for all onsite operational incidents and ensure all remote requests are performed within SLA.
• Review PTW/MOS/RA prior commencement for equipment maintenance or fault investigation and resolution.
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Support delivery and related services based on internal and external requirements.
• Installation and termination of all copper and fibre cross-connects to include gathering requirements, designing, labelling, testing and documentation.
• Remote Hands - Power cycling of equipment based on clear instructions.
• Escorts - Provide escorts for clients, vendors, and contractors to various onsite locations.
• Maintain good communications/ relationship among operations team and customers.
• Any other tasks and duties as directed the superior and Operations Management.

Minimum Requirements:

• Diploma/ ITE in Electrical or Mechanical Engineering/ Facility Management/ Building Services or equivalent with at least 2 to 5 years' experience
• Must be able to work in a 12-hour rotating shift work schedule
• Position will be based in Ang Mo Kio
• Prior experience in operating and maintaining mission critical facility.
• Prior experience in managing contractors (technical and soft services) and technicians.
• Computer knowledge such as Office 365 such as Outlook, Excel, Word and PowerPoint
• Relevant qualifications or certification in Uptime institute, Data Center Dynamic or EPI and equivalent.