Facilities Director - High-End Property & Operations

Synergis Management Services Limited

Hong Kong

On-site

HKD 600,000 - 900,000

Full time

32 hours ago

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Job summary

Synergis Management Services Limited is seeking an energetic professional to fill the Site-In-Charge role in Hong Kong. You will oversee end-to-end on-site operations, ensuring service continuity and client satisfaction across security, cleaning, reception, and transport teams.

The role requires a degree in Property Management or related discipline, with extensive facilities management and leadership experience. Fluency in English and Chinese is essential; Putonghua is advantageous.

Qualifications

Holds a degree in Property Management, Housing Management, Building Management or related discipline with CIH/HKIH membership or equivalent; or
Holds a Property Management Practitioner Licence (Tier 1);
Minimum ten years of facilities management experience with at least six years in a managerial/supervisory role;
Experience in high-end commercial or luxury residential properties or government/public sector preferred.
Strong communication skills in English and Chinese; Putonghua is a plus.

Responsibilities

Steered on-site operations as Site-In-Charge with full P&L accountability.
Acted as primary client contact, building trusted advisory relationships.
Led diverse on-site teams: security, cleaning, housekeeping, reception and transport.
Managed venue setup and furniture/equipment arrangements per client requests.
Conducted regular audits to identify service gaps and improvements; presented data-backed recommendations.
Compiled and delivered metric-rich operational reports for client review.