F&B Captain - Luxury Hotel Dining Leader

Renaissance Corporate Services; Hong Kong; Presencial; HKD 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Structured learning & development

Competitive benefits

Stay/travel perks

Descripción de la vacante

Island Shangri-La in Hong Kong is seeking a Captain for Summer Palace to deliver exceptional dining experiences with timely, courteous service. You will lead the section, uphold restaurant standards and ensure guest satisfaction throughout the dining journey.

The role requires strong leadership, a customer-focused mindset, and fluency in English and Chinese. This is a permanent on-site position offering competitive benefits and development opportunities.

Formación

• 3+ years of relevant experience in hotel or F&B service.
• Strong leadership, interpersonal and problem-solving skills.
• Excellent command of spoken and written English and Chinese.

Responsabilidades

• Deliver high-quality service to guests and ensure satisfaction during dining.
• Ensure smooth operation of the assigned work section and uphold hotel standards.
• Maintain cleanliness and readiness of the section before and after service per hotel standards.
• Gather guest feedback for continuous service improvements.
• Perform other duties as assigned by management.

Conocimientos

Leadership

Customer service

Team player

English

Chinese

Descripción del empleo

Island Shangri-La in Hong Kong is seeking a Captain for Summer Palace to deliver exceptional dining experiences with timely, courteous service. You will lead the section, uphold restaurant standards and ensure guest satisfaction throughout the dining journey.

The role requires strong leadership, a customer-focused mindset, and fluency in English and Chinese. This is a permanent on-site position offering competitive benefits and development opportunities.