Executive, Ocean Freight Export

Joinimagine; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

DHL Global Forwarding (Hong Kong) Limited in Kwai Hing is seeking a Logistics Coordinator to handle general export/import shipments, customer booking, inquiries and complaints, and assist cross-trade shipments. You will coordinate with operations and sales on shipments and rates, maintaining strong communication with customers and overseas stations to deliver service excellence.

The role requires a degree or equivalent, 3-4 years of logistics experience, and fluency in English and Chinese, with

Qualifications

• Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF).
• Preferably 3-4 years relevant experience in logistics.
• Good command of both written and spoken English and Chinese.
• Strong negotiation, interpersonal and communication skills.
• Energetic, independent and responsible.
• Detail-oriented and customer focus.
• Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook.

Responsibilities

• Handle general export/import shipments as per standard operation procedures.
• Handle customer booking, enquiries & complaints.
• Assist in handling cross-trade shipments.
• Coordinate with operations and sales departments on shipments and rates respectively.
• Maintain effective communication with customers and overseas stations to achieve service excellence.

Skills

Logistics coordination

Negotiation

Communication

Education

Bachelor degree or equivalent (QF Level 4)

Tools

MS Excel

PowerPoint

Outlook

Job description

Work Location: Kwai Hing

Responsibilities

• Handle general export/import shipments as per standard operation procedures
• Handle customer booking, enquiries & complaints
• Assist in handling cross-trade shipments
• Coordinate with operations and sales departments on shipments and rates respectively
• Maintain effective communication with customers and overseas stations to achieve service excellence

Requirements

• Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF)
• Preferably with 3-4 years relevant experience in logistics industry.
• Good command of both written and spoken English and Chinese
• Strong negotiation, interpersonal and communication skills
• Energetic, independent and responsible
• Detail-oriented and customer focus
• Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook
• Remarks: Less experience will be considered as Senior Coordinator

5 days work, career development, attractive remuneration and benefits package including sales incentive will be offered to the right candidate.

Applicants not contacted within six weeks may consider their applications unsuccessful.

Personal Information Collection Statement pertaining to Recruitment

DHL Global Forwarding (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at http://www.dhl.com.hk/en/legal.html#pdpp

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.
You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department.