Enterprise AI Delivery Lead & Account Growth

Fano (Fano Labs); Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Fano Labs seeks an experienced Project Manager to lead end-to-end delivery of enterprise AI implementations and act as a strategic partner for key client accounts in Hong Kong. You will own delivery excellence and drive account growth, ensuring AI products deliver measurable efficiency and expand Fano Labs' footprint within accounts.

You are a seasoned leader within an energetic PM team, orchestrating multiple concurrent enterprise projects, managing multi-stakeholder complexity, and nurturing

Qualifications

• Bachelor's degree in Project Management, IT, CS, Engineering, or related discipline; MBA/advanced degree is a plus.
• 6–8 years of project management experience in software development, system implementation, and enterprise technology delivery; 5+ years managing multiple concurrent enterprise projects.
• Demonstrated account management experience including ownership of client relationships, growth, retention, and executive stakeholder management.
• Prior experience as an IT consultant or client-facing consulting capacity is strongly preferred.

Responsibilities

• Lead multiple enterprise AI and digital transformation projects from initiation through deployment and stabilization, ensuring delivery against scope, timeline and business objectives.
• Translate client requirements into scalable solution designs, leveraging product capabilities and best practices while driving governance and delivery excellence.
• Provide technical and delivery leadership across projects, collaborating with Product, Engineering, consultants, and third-party vendors to ensure high-quality outcomes.
• Serve as the primary point of contact for enterprise clients, drive relationship management, customer satisfaction, retention, and long-term success.
• Develop account strategies aligned with clients' business goals, conducting regular business reviews and guiding adoption of Fano Labs' AI solutions.
• Identify expansion opportunities and partner with the sales team to drive upsell, cross-sell, and account growth.
• Mentor PMs, BAs, and delivery teams, promoting governance standards and continuous improvement in project execution.
• Partner with Sales, Product, and Engineering teams on solution planning, project estimation, and delivery strategy for new and existing opportunities.

Skills

Project management

Enterprise delivery

Stakeholder management

Team leadership

Delivery governance

Education

Bachelor's Degree in PM/IT/CS/Engineering

MBA or advanced degree (nice to have)

Tools

Kubernetes

Docker

ITIL

Job description

Fano Labs seeks an experienced Project Manager to lead end-to-end delivery of enterprise AI implementations and act as a strategic partner for key client accounts in Hong Kong. You will own delivery excellence and drive account growth, ensuring AI products deliver measurable efficiency and expand Fano Labs' footprint within accounts.

You are a seasoned leader within an energetic PM team, orchestrating multiple concurrent enterprise projects, managing multi-stakeholder complexity, and nurturing