Engagement & Reporting Strategy Lead

HSBC Holdings plc; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

HSBC Holdings plc in Hong Kong is seeking an Associate Director, Engagement and Reporting to own centralized reporting across the CCM COO Value Stream, delivering dashboards and performance updates to senior stakeholders.

You will define an MI framework, oversee OKR processes, consolidate data from SharePoint, Jira, Confluence and BI dashboards, and drive governance, data quality and automation to enable informed decision making.

Qualifications

• Strong written and verbal communication skills.
• Experience with MS Office, including PowerBI.
• Experience with project and stakeholder management.
• Experience with email platforms is a plus.

Responsibilities

• Owning centralised reporting across the CCM COO Value Stream, producing dashboards, reporting packs and performance updates for senior stakeholders.
• Defining and maintaining a consistent MI framework (KPI catalogue, metric definitions, data standards, cadence and governance) to ensure a single source of truth.
• Overseeing the end-to-end OKR process, including timely collection, validation and exception-based reporting of L1 OKRs and indicators.
• Working with the Service Management reporting and simplification lead to embed and distribute OKRs through dashboards and channels.
• Delivering clear analysis and commentary on progress, trends, risks, dependencies and delivery health, with actions and recommendations for leadership.
• Producing senior stakeholder documentation including funding material, funding reporting, regional interlock packs and strategic reports.
• Creating and managing governance documents and processes, establishing data quality controls and driving reporting automation/standardisation.
• Developing high-level communications strategy and planning, including message planning and calendars.
• Building strong stakeholder relationships across CCM, CIB and operational support teams.

Skills

PowerBI

MS Office

Stakeholder Mgmt

Data analysis

Reporting

Dashboards

Communication

Tools

PowerBI

SharePoint

Jira

Confluence

Oracle Fusion

GPDM

Job description

HSBC Holdings plc in Hong Kong is seeking an Associate Director, Engagement and Reporting to own centralized reporting across the CCM COO Value Stream, delivering dashboards and performance updates to senior stakeholders.

You will define an MI framework, oversee OKR processes, consolidate data from SharePoint, Jira, Confluence and BI dashboards, and drive governance, data quality and automation to enable informed decision making.