Ecommerce Director

KOSMA PROPERTIES AND MANAGEMENT LIMITED; Hong Kong Island; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

KOSMA PROPERTIES AND MANAGEMENT LIMITED is seeking an experienced Ecommerce Director to lead our online business, accelerate growth and improve profitability. This role combines strategic leadership with hands‑on execution across trading, digital marketing and customer experience.

You will own the ecommerce strategy, budgets and profitability, manage online trading and merchandising, oversee acquisition and retention, and lead a cross‑functional team with external agencies to deliver measurable

Qualifications

• 5–10 years in ecommerce with team leadership and responsibility for commercial results.
• Fluency in French is essential, both written and spoken; strong English proficiency.
• Proven track record of growing ecommerce revenue and profitability.
• Strong understanding of digital marketing, online merchandising, analytics and conversion optimization.
• Analytical, commercially minded with the ability to prioritise and execute.
• Strong leadership and entrepreneurial mindset.

Responsibilities

• Define and execute the ecommerce strategy, with ownership of revenue, budgets and profitability.
• Manage online trading, product merchandising and promotional planning.
• Oversee customer acquisition and retention across paid media, SEO, CRM and email marketing.
• Improve conversion rates, average order value and repeat purchases.
• Analyse performance and translate data into clear commercial actions.
• Lead the ecommerce team and coordinate with product, technology, creative and operations teams.
• Manage external agencies and partners.

Skills

Ecommerce leadership

Digital marketing

Analytics

Team management

Conversion optimization

Tools

CRM platforms

Analytics tools

Ecommerce platforms

Paid media tools

Job description

We are looking for an experienced Ecommerce Director to lead our online business, accelerate growth and improve profitability. This role combines strategic leadership with hands‑on execution across trading, digital marketing and customer experience.

Key responsibilities

• Define and execute the ecommerce strategy, with ownership of revenue, budgets and profitability.
• Manage online trading, product merchandising and promotional planning.
• Oversee customer acquisition and retention across paid media, SEO, CRM and email marketing.
• Improve conversion rates, average order value and repeat purchases.
• Analyse performance and translate data into clear commercial actions.
• Lead the ecommerce team and coordinate with product, technology, creative and operations teams.
• Manage external agencies and partners.

About you

• 5–10 years of experience in ecommerce, including team management and responsibility for commercial results.
• Fluency in French is essential, both written and spoken.
• Strong command of English.
• A proven track record of growing ecommerce revenue and profitability.
• Strong understanding of digital marketing, online merchandising, analytics and conversion optimisation.
• An analytical, commercially minded approach, with the ability to prioritise and execute.
• Strong leadership and communication skills, with an entrepreneurial mindset.