Director, VIP, Celebrity & Stakeholder Relations, Asia

Complex Asia; Hong Kong; On-site; HKD 1,800,000 - 2,800,000; Full time

Job summary

Complex Asia, a leading global youth entertainment network, seeks a Director of VIP, Celebrity & Stakeholder Relations for Asia. This strategic, externally-facing role partners with the CEO to cultivate relationships with celebrities, athletes, officials, sponsors, and cultural leaders across Asia, guiding VIP programs, engagement strategies, and high-level partnerships.

The position emphasizes VIP and Super VIP hospitality, executive engagement, and discreet, proactive relationship management

Qualifications

• 10+ years in VIP/celebrity relations or related fields.
• Proven experience with high-profile individuals and organizations.
• Established network across entertainment, media, government, luxury, and culture is highly desirable.

Responsibilities

• Serve as strategic partner to the CEO across Asia and manage VIP/celebrity relations.
• Design personalized engagement plans for VIPs, celebrities, and stakeholders.
• Lead government/public affairs engagements and build partnerships with policymakers and tourism boards.
• Oversee VIP event experiences and hospitality programs for ComplexCon, Family Style, and other events.
• Coordinate artist management support and contingency planning for requests and preferences.
• Develop year‑round stakeholder engagement programs and identify opportunities for strategic collaborations.

Skills

Interpersonal skills

Executive presence

Communication

Stakeholder management

Job description

Complex champions the people, brands, and cultural trends shaping what’s next.

As a global youth entertainment network, Complex spans streetwear, style, food, music, sneakers, sports, and entertainment. Through iconic experiences such as ComplexCon, Family Style, concerts, artist collaborations, celebrity appearances, and cultural festivals, we bring together global tastemakers, influential leaders, and highly engaged communities across Asia.

We are seeking an exceptional relationship builder to join us as Director, VIP, Celebrity & Stakeholder Relations, Asia.

About the Role

This is a highly strategic and externally-facing leadership position responsible for building, maintaining, and elevating relationships with Complex's most important stakeholders across Asia.

The Director will serve as a trusted partner to the CEO and senior leadership team, helping develop and maintain long-term relationships with celebrities, artists, talent representatives, government officials, politicians, tourism authorities, strategic partners, sponsors, high-net-worth individuals (HNWIs), cultural leaders, media personalities, and key members of the community.

Unlike traditional hospitality roles, this position is focused exclusively on VIP, Celebrity, Government, and Strategic Stakeholder Engagement. The role is not responsible for the general event attendee experience and will instead focus on VIP and Super VIP hospitality programs, executive engagement strategies, and high-level relationship management before, during, and after events.

The successful candidate will be highly connected, discreet, proactive, culturally sophisticated, and passionate about creating meaningful long-term relationships that support Complex's growth, influence, and business objectives across Asia.

Key Responsibilities

CEO Relationship & Network Management

• Serve as a strategic relationship partner to the CEO across Asia.
• Assist the CEO in cultivating and maintaining relationships with VIPs, celebrities, artists, government officials, politicians, business leaders, sponsors, and strategic stakeholders.
• Develop and maintain a stakeholder engagement strategy to strengthen the company's network and influence.
• Identify and cultivate future strategic partners, advocates, sponsors, and collaborators for the company.
• Maintain comprehensive stakeholder records, engagement plans, and relationship histories.
• Advise the CEO on networking priorities, relationship opportunities, and stakeholder engagement strategies.
• Evaluate event invitations and networking opportunities, recommending which engagements the CEO should prioritize while ensuring relationships remain positive with invitations that are declined.

VIP & Celebrity Relations

• Build and maintain strong relationships with celebrities, artists, influencers, cultural leaders, athletes, creators, and high-profile guests.
• Act as the primary liaison for VIP guests and celebrity stakeholders before, during, and after events.
• Develop personalized engagement plans for key VIPs and stakeholders.
• Manage invitations for ComplexCon, Family Style, concerts, and other company events.
• Determine guest allocations, companion privileges, VIP access levels, and special arrangements.
• Ensure all VIP guests feel welcomed, valued, and exceptionally cared for throughout their engagement with the company.

Government & Public Affairs Relationship Management

• Build and maintain positive relationships with government agencies, tourism boards, public sector partners, policymakers, and elected officials.
• Support the CEO in arranging strategic meetings with government leaders, politicians, and key public-sector stakeholders.
• Represent the company professionally in meetings, receptions, industry events, and stakeholder engagements.
• Help ensure government stakeholders receive a best‑in‑class experience when attending company events.
• Identify opportunities to strengthen government support and long‑term partnerships.

VIP Event Experience Management

• Design and oversee the VIP and Super VIP experience for all major events.
• Own all hospitality, access, and relationship management programs for:
• Celebrities
• Artists
• Sponsors
• Government stakeholders
• HNWIs
• Strategic partners
• Industry leaders
• Invited VIP guests
• Ensure VIP guests know where to go, who to contact, and receive seamless support at all times.
• Work closely with Event Operations and Live Event Production teams to deliver exceptional VIP experiences.
• Coordinate and oversee:
• International and domestic flights
• Hotel accommodations
• Ground transportation
• Courtesy transportation arrangements
• Manage premium and bespoke travel arrangements for celebrities, artists, government officials, and key stakeholders.
• Ensure guests experience world‑class service from arrival through departure.

Artist & Celebrity Management Support

• Work closely with artist management teams, agents, tour managers, personal assistants, and entourage members.
• Understand and proactively manage artist preferences, requirements, and expectations.
• Coordinate special requests and VIP services.
• Develop contingency plans and alternative solutions when requests cannot be fully accommodated.
• Ensure artists and celebrities have a positive and memorable experience working with Complex.

Stakeholder Engagement & Appreciation

• Develop year‑round stakeholder engagement programs beyond event periods.
• Ensure meaningful touchpoints throughout the year.
• Coordinate:
• Birthday greetings
• Holiday greetings
• Congratulatory messages
• Personalized gifts
• Manage post‑event thank‑you programs, including personalized follow‑up messages, gifts, and relationship‑building activities.
• Maintain a high level of attention to detail and personalization.

Strategic Partnership Development

• Identify opportunities to leverage stakeholder relationships into future business opportunities.
• Support the CEO in partnership development initiatives.
• Introduce potential sponsors, collaborators, strategic partners, and influential stakeholders to the organization.
• Build long‑term networks that contribute to revenue growth, brand positioning, and strategic expansion.

Qualifications

Experience

• 10+ years of experience in VIP relations, celebrity relations, stakeholder management, public affairs, strategic partnerships, luxury relationship management, entertainment, sports, fashion, media, government relations, or similar fields.
• Proven experience working with high‑profile individuals and organizations.
• Experience supporting senior executives, founders, public figures, or C‑suite leaders.
• Established network across entertainment, media, government, luxury, sports, fashion, or cultural sectors is highly desirable.

Skills

• Exceptional interpersonal and relationship‑building skills.
• Strong political and cultural awareness.
• Outstanding communication and stakeholder management capabilities.
• High emotional intelligence and diplomacy.
• Excellent problem‑solving and crisis management skills.
• Strong organizational and project management abilities.
• Ability to handle confidential and sensitive matters with discretion.

Language Requirements

• Fluent in English and Mandarin.
• Cantonese is highly desirable.
• Additional Asian languages are advantageous.

Personal Attributes

• Highly connected and relationship‑driven.
• Professional, polished, and diplomatic.
• Strong executive presence.
• Service‑oriented with exceptional attention to detail.
• Calm under pressure and solutions‑focused.
• Naturally proactive and resourceful.
• Passionate about culture, entertainment, business, and people.

This role focuses on building and managing relationships with VIPs, celebrities, artists, high‑net‑worth individuals, government officials, politicians, sponsors, industry leaders, and strategic stakeholders. It is not a hotel, restaurant, catering, F&B, facilities management, or general event hospitality position.

Immediate availability is highly preferred.